The Phlebotomist Trainer, under the direction of the Training Manager, assists with providing successful phlebotomy training services to the phlebotomy team. These functions include but are not limited to providing training on new processes and procedures, assisting in the development of training initiatives and materials, providing re-training in areas with high quality issues, and assisting with in-services and onboarding of strategic accounts. The person in this position maintains a safe and professional environment for patients, clients, and employees and provides administrative and training support to the phlebotomy department.
Evaluation of phlebotomy needs, current practices, and training development.
Provide implementation of SOPs and communication of information in accordance with company guidelines.
With direction and guidance from the Training Manager, act as mentor and resource for employees.
Provide effective on-boarding services for strategic accounts, and ensure clients and phlebotomists are well trained on test ordering processes and office protocols.
Uphold responsibility for training, retraining and assisting with the overall quality improvement within the phlebotomy department.
Assist with work environment transitions, and familiarity with department protocols, practices and procedures.
Maintain training schedules.
Assist with the development of training presentations and programs.
Communicate appropriately with clients, patients, coworkers and the general public.
Document and resolve issues or escalate to appropriate manager for resolution.
Communicate all unresolved problems immediately to the Training Manager.
Perform basic clerical duties, i.e. filing, faxing, preparing mail, electronic data entry, etc.
Submit accurate expense forms, time and travel logs as directed by management; and on time.
Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.
Must be familiar with and abide by the Corporate Compliance Program and all corporate policies, including the Privacy and Security policies.
Works with other departments within PathGroup and subsidiaries.
Nothing in the job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Other duties as assigned.
EDUCATION & LICENSURE:
High School Diploma or GED is required
Phlebotomy Certification is required.
3 - 5 years of prior phlebotomy experience required.
1 - 2 years of prior phlebotomy training experience preferred.
Must be able to travel and stay at offsite locations in different states for periods of up to a week at a time, as needed.
Must be able to work flexible hours.
Must pass motor vehicle record (MVR) check (driving history for last 3 years will be reviewed).
Must comply with PathGroup's transportation policy guidelines.
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Job ID: 5967/4101
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As an industry leader, PathGroup provides comprehensive anatomic, clinical and molecular pathology services. Headquartered in Nashville, Tenn., PathGroup works with more than 70 hospitals and thousands of group practices across the United States. PathGroup is privately held and physician centered, designed to work seamlessly with medical practices and provide direct consultation when needed. We operate 24 hours a day, 7 days a week to deliver fast and accurate results, with a responsiveness that is unmatched in the industry. Our approach is keenly focused on driving better patient outcomes through high-quality, high-service diagnostics from a single point of contact. With more than 70 pathologists representing every sub specialty, PathGroup is truly One Lab providing Total Service.