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Desktop Support - Rapid Response

TEKsystems, Inc Manhattan, NY Full-Time
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Our client, a large healthcare system, is looking for a strong desktop support resource to join their rapid response team.

Top Skills:

1. Desktop Support within a Windows 7/Windows 10 environment
2. Network Connectivity Troubleshooting Experience
3. Hardware Deployment Experience

2-4 years of experience is needed for this position

Responsibilities:

This candidate will assist the "Rapid Response" team. They will be getting tickets escalated to them from the outsourced Help Desk team.

Tickets will deal with ll hardware or software support outside of Epic.

They will need to respond within a certain amount of time in helping to assist the problem.

They will be expected to enter the ED (Emergency Department) while surgies are in progress as well as be on the hospital floor working one on one with hospital employees and patients.

They will also be working with proprietary healthcare applications that they will train you on.


They will be working the 3rd shift Sunday through Thursday 11pm to 7am. This candidate will also potentially have to work on holidays if scheduled.



The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call [ Phone number blocked ] - Click here to apply to Desktop Support - Rapid Response or email accommodation@teksystems .com for other accommodation options.
 

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Desktop Support - Rapid Response
Estimated Salary: $89K
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Job ID: 7063414

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