Icon hamburger
US
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply on company site

You’re being taken to an external site to apply.

Create an account to get recommended jobs that match your resume and apply to multiple jobs in seconds!
8-15 characters
Contains Number
Contains Lowercase
Contains Uppercase
Contains Special Character
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Mbq1w36nxsz34k16bnn

Customer Service Representative Internet/Voice

Spectrum Orlando Full-Time
$51,492.00 (Careerbuilder est.)
Apply on company site
Starting pay of $15.00 per hour plus applicable shift differential!

At A Glance:
  • Full-time entry to midlevel customer service role in one of our modern call centers.
  • Profile: An adaptable, efficient, patient communicator and good listener who applies sincerity and responsibility to create helpful customer relationships.
  • Benefits include paid training and time off, comprehensive health packages, best-in-class retirement savings, free Spectrum services and more.

What is the Customer Service Representative Internet/Voice role?
Are you eager to learn and ready for a new challenge? No matter your background, our representative training and mentoring programs can put you ahead of the curve on all the latest technology. We’ll help you develop skills to be comfortable in your role troubleshooting and resolving equipment issues, walking customers through fixes they can do themselves and initiating additional internal support teams when necessary. It’s taking the knowledge you’ve gained and turning it into customer service wins. It’s a strong first step toward a long and rewarding career with Spectrum.

It’s all about learning and growing
This may be a new road for you, but the journey is all mapped out. You can trust our quick and thorough training plan to make you an expert on Spectrum's industry-leading products and services in about a month, taking home full pay for the time you spend learning.

After that, you’ll be able to field questions, process orders, schedule field visits and more. We’ll keep you updated on all our newest products and services with continuing training updates. Our dedicated mentor program and coaching line ensure you have your own support for challenging calls.

With a deliberate path to success
We know that the best people to lead are those who have been down the same road before. That’s why most of our supervisors started as Customer Service Representatives themselves; they have learned and grown their careers with us. You too can lead and support your own enthusiastic team. Advancement is a very real and achievable goal.

The benefits are clear
In addition to the core benefits — industry-leading retirement savings plans, comprehensive health care, paid training and time off — we offer free Spectrum products and services, education assistance, child care discounts, and a selection of other programs to help support you and your family.

What do you need to get started?
Minimum requirements for the Customer Service Internet/Voice Representative are:
Ability to read, write, speak and understand English

Minimum Education needed:
  • High School Diploma or equivalent

Preferred Work Experience:
  • 6 months or more of technical support experience
  • 6 months or more working with computers and multiple software applications


Are you ready to join our team?
Now that you know a little more about us, why not apply now?
Heads up! There is a brief assessment in the application. We recommend using a desktop computer or laptop in a distraction-free environment.
 

Recommended skills

Communication
Scheduling
Training
Curiosity
Active Listening
Passionate

Location

CareerBuilder Estimated Salary What is the Careerbuilder Estimated Salary? Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.

x

What is the Careerbuilder Estimated Salary?

Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.
This estimation is based on Job title, Industry, Location and Skills
$51,492
Avg. Yearly Salary

Career Path

See the next step in your career
Customer Service Representative Internet/Voice
$51,492.00 (Careerbuilder est.)
Estimated Salary: $70K
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: 244958BR

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.