Skip navigation
Unable to save this job. Please try again later.

{msg}

Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • Northport, AL 35476
  • Tabitha Bartchlett

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest Customer Service Associate (Office and Administrative Support) jobs in Northport, AL delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
• 
8 to 15 characters
• 
1 uppercase letter
• 
1 number or symbol
• 
1 lowercase letter
Cancel
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

Customer Service Associate I

Alluvion Staffing • Northport, AL

Posted 2 months ago

Job Snapshot

Full-Time
Travel - None
Experience - 1 years
Degree - High School
$9.00/Hour
Accounting - Finance
Customer Service
Relocation - No

Job Description

About the team:

Our Northport, Alabama Call Center provides support to thousands of card holders every day via phone and virtual chat solutions. We have big plans for our Call Center team! We are growing quickly, yet we remain focused on crafting an incredible experience for our clients. We value and expect thoughtfulness and high performance from everyone at FIS and look forward to having you on the team!

What you will be doing:

You will be providing customer service via phone and virtual chat solutions regarding prepaid card solutions. You will handle customer inquiries and resolve simple and basic support issues such as address changes, card processing, and billing/payment issues.
  • Serve as a primary contact for inbound customer issues
  • Update customer information and ensure accurate entry of contact information
  • Troubleshoot customer problems, and identifying root cause of problems
  • Track and document inbound support requests
What you bring:
  • Excellent customer service skills that build high levels of customer satisfaction
  • Ability to work both independently and in a team environment
  • High school diploma or GED
  • Effective people skills and sensitivities when dealing with others
Added bonus if you have:
  • Banking or financial industry experience
  • Experience working with card holders and resolving payment issues
What we offer you:
  • Attractive benefits including private medical cover, dental cover, and 3 weeks of paid vacation
  • A modern, international work environment and a dedicated and motivated team
  • A broad range of professional education and personal development possibilities – FIS is your final career step!
  • A variety of career development tools, resources and opportunities
With a 50-year history rooted in the financial services industry, FISTM is the world's largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor's 500® Index.

As part of the selection process this role may require an assessment to determine suitability
Job ID: 19-00770
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
CAREERBUILDER TIP
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.