As a member of the multidisciplinary ACCS Integrated Team, the Lead Program Manager(LPM), in collaboration with an Assistant Program Manager(APM), provides for the day to day administration of a group living environment or a supported independent environment for adults experiencing mental health conditions (known as the “home program”), as well as direct intervention with Persons providing modeling and onsite supervision to Engagement Partners regarding the implementation of interventions. In addition, the LPM provides direct supervision to Integrated Team Program Managers(PMs) responsible for overseeing other residential programs.
Participate on the Engagement Team of assigned persons in collaboration with the Team Clinician and other Team members
Perform and oversee residential operations in collaboration with APM for home program, and supervise the performance of assigned PMs managing other residential programs, in areas including:
-Oversee staff scheduling and shift coverage as needed.
-Provide oversight for all financial and budgetary procedures including petty cash, client finances, and payroll.
-Monitor collection of rent and other charges and assist in developing responses including applications for oversight of finances and debt elimination plans.
-Provide oversight of Medication Administration Program (MAP) and periodic medication administration.
-Maintain accurate programmatic documentation such as fire drills, emergency reports, transportation sheets, daily logs, progress notes, teaching programs, and any other documentation assigned
-Ensure that agency and regulatory standards are met and maintained, including agency QA audits, DMH licensing, Executive Order 509, and MAP reviews.
-Ensure proper maintenance of the physical site in compliance with all city, state, federal, DMH and Bay Cove regulations and requirements.
-Collaborate with Care Coordination Entities and other providers to ensure access to appropriate medical, clinical, self-help, and peer modalities during times of crisis, care transitions, other life transitions and changes in health status.
-Contribute to the overall functioning of the Integrated Team by sharing in the administrative responsibilities and on-call coverage on a rotating basis as assigned.
-Provide supervision of program staff, including hiring, training, progressive disciplinary action, and evaluation.
Bachelor’s Degree, preferably in Psychology, Social Work, or a related area.
A High School diploma or GED plus three years direct care experience providing services to adults with mental health issues or related population can be substituted for the above degree requirement.
Strong commitment to the right of each Person with mental health challenges to live in community residences, to work in market jobs, and to have access to helpful, adequate, competent, and continuous supports and services of their own choosing.
Demonstrated supervisory and management experience.
Professional writing and verbal communications skills.
High degree of personal organization, attention to detail, and time management skills.
Proficiency in word processing and other computer functions using Windows, Word, and Google Email and Apps.
Department of Public Health certification in medication administration required within 3 months of hire.
CPR and First Aid certification required within 3 months of hire.
Ability to go up and down stairs to monitor clients on multiple floors and physical capacity to assist people with mobility impairments as needed.
Use of personal cellular telephone for work communication.
Valid driver's license preferred.
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