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Dispatch Coordinator
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The CSI Companies is actively seeking a Dispatch Coordinator for our client located in the Cumberland, RI area.
Hours:
Mon-Fri 10:00PM - 6:30AM OR 9:00PM - 5:30AM
Details:
The Alarm Coordinators answer calls from retail stores regarding emergency situation such as fire, theft, power outages, accident or injuries etc.
- Responsible for routing to proper authorities such as police, fire dept, electricians etc.
Duties:
- Demonstrated ability to communicate clearly, accurately and professionally, both verbally and in writing.
- Ability to effectively interact with management and local emergency response authorities.
- Proven ability to prioritize competing demands.
- Demonstrated ability to work with a high degree of accuracy and attention to detail.
- Demonstrated ability to maintain information in the strictest confidence.
- Experience providing customer service, preferably over the telephone, with proven ability to be sensitive to each request and apply strict confidentiality.
Requirements:
- Verifiable high school diploma
- Minimum 1 year experience in an emergency dispatch role
Recommended skills
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