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Call Center Representatives

TemPositions New York Part-Time
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New York City Hospital is seeking experienced call center operators/representatives to work in their telephone call center. The ideal candidate should have excellent communication skills, an up-beat attitude and be able to handle a heavy volume of inbound phone calls. Flexibility to work any shift, weekends and holidays is required.

Responsibilities:
  • Answer a heavy volume of inbound calls
  • Transfer calls to patients and various departments
  • Respond to inquiries
  • Assist with directions, hospital hours and room numbers


Skills:
  • Minimum of 1 year recent experience handling heavy inbound calls in a call center environment or a switchboard operation
  • HS Diploma or Equivalent
  • Flexibility to work days, evenings, weekends and holidays
  • Basic computer knowledge

 

Skills required

Customer Service
Assist Individual
Telephone Skills
Update Customer Information
Take Customer Order
Utilize Questioning Skill
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Job ID: Temp_20190619120907_1031254

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