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Customer Service Representative

Accountemps Miami Seasonal/Temp
$16.50 - $17.50 / hour
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Ref ID: 04730-9502289321

Classification: Customer Service Representative

Compensation: $16.50 to $17.50 hourly

• Responsible for the day-to-day operations and administrative functions of the branch.
• Work with Investment Consultants to communicate solutions either directly or indirectly with clients.
• Identify and refer lead opportunities to Investment Consultants
• Acts as an onsite dedicated service expert on a wide range of client issues. Researches and resolves client issues in cooperation with back office partners
• Adhere to all compliance/risk procedures and follow corporate and industry protocols.
• Ensure that all paperwork, policy and procedures for client requests have been adhered to in order to satisfy compliance requirements.
• Assist Branch Manager in performing daily key compliance and oversight activities for the branch.
• Participate in projects to improve processes and enhance the client experience
• Perform duties with confidence, minimal supervision and sound judgment to mitigate risk for the firm.
• Excellent communication and computer skills, including Microsoft Word, Excel, and Powerpoint.
• Research and resolution of complex client inquiries via phone, cases, and chat
• Excellent interpersonal and organizational skills; Strong attention to detail.
• Perform duties with confidence, minimal supervision and sound judgment to mitigate risk for the firm.
• Must have a sense of urgency, ability to multi-task, excellent organizational skills, and strong prioritization skills.
• Must demonstrate a positive and detail oriented image at all times.
• 1-2 years of customer service and/or sales experience preferred.
• Fluency in Spanish is plus!

If interested, please email resume to Email blocked - click to apply

Accountemps matches highly skilled professionals with accounting finance jobs at the best companies on a temporary and temporary-to-hire basis. Our mission is to provide you with a rewarding finance or accounting job that is well matched to your professional skills – helping you to advance in your career. Our experience, combined with the resources of our worldwide network of offices, makes Accountemps a great resource for your career. We offer excellent opportunities to find temporary accounting and finance jobs for all experience levels. From accounting clerks and bookkeepers to accounts payable and staff accountants, we can provide you unparalleled access to exciting career opportunities. But don't take our word for it. Our company has appeared on Fortune® magazine’s list of “World's Most Admired Companies” since 1998, and 9 out of 10 of our customers would recommend our service to a colleague.

Contact your local Accountemps office at 888.490.3195 or visit www.accountemps.com to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Accountemps. An Equal Opportunity Employer M/F/Disability/Veterans

By clicking 'Apply Now' you are agreeing to Robert Half URL blocked - click to apply.

Recommended skills

Self Motivation
Customer Service
Attention To Detail


Salary Details

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Customer Service Representative
$16.50 - $17.50 / hour
Estimated Salary: $70K
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Job ID: 04730-9502289321


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