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Restaurant Director at Compass Group USA Inc

Restaurant Director

Compass Group USA Inc Washington, DC (On Site) Full-Time

Become part of Restaurant Associates, a name that has been synonymous with exciting restaurant concepts and high quality foodservice for over half a century. RA is a New York City leader in the foodservice industry for some of the nation's premier museums, performing arts centers and corporate accounts. Restaurant Associates' commitment to upscale dining has led the way to develop successful culinary programs. If you share our belief in the value of delivering Superior Quality Food and Delivery Hospitality Excellence, we invite you to learn more about Restaurant Associates' dynamic select team of professionals. Come share your talents with one of the nations' fastest-growing, multi-million dollar organizations.

Job Summary

Job Summary:

Working as a Restaurant Manager you will be responsible for the effective execution of service in the restaurant. You will always ensure and implement the Standards of Excellence, as determined by the location, company and the client are met. This position will be in charge of managing and staffing the entire front of the house staff. Additional responsibilities include but not limited to the following:

Key Responsibilities:

* Hires, trains, and develops all FOH restaurant staff in fine dining service standards
* Maintains schedules, payroll and other administrative support
* Maintains food and beverage cost controls including inventory and pars
* Organizes and conducts pre-shift and departmental meetings daily
* Maintains communication with all departments to ensure customer service needs are met
* Creates seating charts and station assignments daily, following up with support staff of daily expected business
* Maintains all reservation systems and book to accommodate business demands
* Creates side work assignments and ensure completion with wait staff
* Maintains highest level of client/guest satisfaction
* Maintains cleanliness and presentation of dining room area
* Ensures the highest level of service to clients and their guests
* Investigates and resolves all client/guest complaints in a timely, professional, diplomatic manner

Preferred Qualifications:

* Bachelor's Degree preferably in hospitality, or equivalent fine dining experience
* Two to three years of upscale fine dining with at least one year of management experience
* Strong knowledge of current food, industry trends and fine dining points of service
* Cash handling and reconciliation of cash banks and POS systems
* Ability to hire, develop, train, coach and counsel hourly associates
* Ability to plan, market and execute special events/promotions
* Ability to monitor and track budgets and expenditures
* Excellent written and verbal communication skills
* Excellent knowledge of customer service techniques and current service standards
* Must be able to remain poised and focused under pressure
* Knowledge of basic office programs, Microsoft Word, Excel, Outlook, as well as reservations systems
* Conformity to the highest standards of personal integrity and ethical behavior
* Professional appearance and demeanor required

Apply to Restaurant Associates today!

Restaurant Associates is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)

Associates at Restaurant Associates are offered many fantastic benefits.

* Medical
* Dental
* Vision
* Life Insurance/ AD
* Disability Insurance
* Retirement Plan
* Paid Time Off
* Holiday Time Off (varies by site/state)
* Associate Shopping Program
* Health and Wellness Programs
* Discount Marketplace
* Identity Theft Protection
* Pet Insurance
* Commuter Benefits
* Employee Assistance Program
* Flexible Spending Accounts (FSAs)

Req ID: 1150268

Restaurant Associates

Kevin Shakespeare


Nearest Major Market: Washington DC

Job Segment: Payroll, Food Service, Administrative Assistant, Event Planning, Culinary, Finance, Hospitality, Administrative

Recommended Skills

  • Administration
  • Coaching And Mentoring
  • Communication
  • Customer Service
  • Diplomacy
  • Ethics
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