Skip navigation
Unable to save this job. Please try again later.


Email this Job to Yourself or a Friend

To begin the application process, please enter your email address.

Company Contact Info

  • 10301 Gateway Boulevard West
    El Paso, TX 79925

Already have an account?

Sign in to apply with your saved resumes.

New to CareerBuilder?

Don't have an account? Continue as a guest!

Sorry, we cannot save or unsave this job right now.

Report this Job

Trust and Site Security Team.

Don't miss out on new jobs!

Get the latest Director of Patient Access jobs in El Paso, TX delivered directly to your inbox. You can unsubscribe at any time.

Saving Your Job Alert

Job Alert Saved!

Could not save Job Alert!

You have too many Job Alerts!

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.

Sign Up

or   Sign In Here
Password Must Contain
8 to 15 characters
1 uppercase letter
1 number or symbol
1 lowercase letter
Create an Account with CareerBuilder to save jobs & unlock these great features
See similar job titles and skills to help you make your next move
Upload a resume and become visible to Hiring Managers and Employers
Compare Salary Information to see where you stand amongst your peers
Easily Quick Apply to jobs with just one click!

Email Send Failed!

Assistant Director of Patient Access

Parallon • El Paso, TX

Posted 15 days ago

Job Snapshot

Degree - 4 Year Degree
Healthcare - Health Services

Job Description

Have an impact on patient experience and employee satisfaction as well as the success of the hospital and Shared Services Center! Come to work for Parallon, an organization of prominence and sterling reputation which can position the best and brightest for continued growth, development and promotion!
Parallon's Mission: 
We serve and enable those who care for and improve human life in their communities. 

Parallon believes that organizations that continuously learn and improve will thrive. That’s why after more than a decade we remain dedicated to helping hospitals and hospital systems operate knowledgeably, intelligently, effectively and efficiently in the rapidly evolving healthcare marketplace, today and in the future. As one of the healthcare industry’s leading providers of business and operational services, Parallon is uniquely equipped to provide a broad spectrum of customized revenue cycle services.
As the Assistant Director of Patient Access at Medical City Dallas, you will work along side the Patient Access Director.  In this role, you are expected to accept interim Manager or Director assignments as needed. Individuals selected for this position participate in extensive development activities to prepare them as future Directors in a Patient Access Services environment.  

Del Sol Medical Center is a 338 bed facility that registers approximately 134,406 patients annually.

Duties include but are not limited to:
  • Oversee Patient Access Operations such as Pre-Registration, Benefit Verification, Pre-Authorization, Admission/Registration, Upfront Collections and Cash Controls to ensure daily operation are maintained accounting to standards.
  • Handle all escalated patient and physician concerns to fullest Patient/Physician Satisfaction possible.
  • Provide a clear understanding to all PTAC staff of what our monthly metric goals are and how their department directly impacts these metrics and share with them what they can do to help us to improve these numbers.
  • Work with Leaders in Non-PTAC departments in outlying areas to ensure that any new co-workers that they hire in their department have the opportunity to attend our Patient Access training held by our Education Team.
  • Serve as primary liaison between PAS and the Facility.
  • Inform Patient Access Director of any significant issues in the Patient Access area (Pre-registration delays, pre-authorization backlogs, etc.)
  • Ensure quality review measurements are in place.
  • Inform all PTAC and other departments, in a timely manner, of any Registration process or workflow changes within Meditech, etc.
  • Communicate with Director and provide updates on the results of the QA’s from these Non-PTAC outlying departments.
  • Oversee management of Patient Access personnel, providing recommendations for hiring, promotion, salary adjustment and personnel action where appropriate.
  • Participants satisfactorily complete field training assignments, within a hospital and PAS back office setting, specifically designed to perfect management, analytical and technical skills within areas listed in the “Job Summary” section above 
  • Participants provide a high quality resource of knowledge, skills and work experience to facilities during course of training and fieldwork 
  • Conducts self in a professional, ethical and compassionate manner with all individuals and co-workers 
  • Determines trends in operational performance and identifies process improvement opportunities including but not limited to up-front collections, reduction in insurance unbilled and reduced percentage of error 
  • Demonstrates high level of proficiency and knowledge in front office and back office functions and responsibilities 
  • During the program, participants may serve as interim manager or director within various facilities and/or functions to further enhance their management and technical skills 
  • Satisfactorily completes special projects as assigned 
  • Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement” 
  • Other duties as assigned 

Job Requirements

  • Organization – proactively prioritizes needs and effectively manages resources
  • Communication – communicates clearly and concisely
  • Leadership- guides individuals and groups toward desire outcomes, setting high performance standards and delivering leading quality services
  • Customer orientation – establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
  • Tactical execution- oversees the development, deployment and direction of complex programs and processes
  • Policies & Procedures- articulates knowledge and understanding of organizational policies, procedures and systems
  • PC skills – demonstrates proficiency in Microsoft Office applications and others as required
  • Financial management – applies tools and processes to successfully manage to budget
  • Project management – assesses work activities and allocates resources appropriately
  • Start-Up Operations – understands complexities and needs to start up, build and maintain a new business
  • May require long work hours, shift work and weekends
  • Geographic flexibility may be required for promotional opportunities
  • Requires occasional travel for training and educational opportunities

  • BS or BA degree required.
  • MBA or MHA degree preferred.

  • Prior experience in healthcare, healthcare management or patient access is required.

Job ID: 08950-161264
Help us improve CareerBuilder by providing feedback about this job: Report this Job.
For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
Don't miss out on new jobs like this
Get the latest jobs delivered to your inbox. Unsubscribe at any time.

Saving Your Job Alert

Job Alert Created

Well, this is embarrassing. We are having trouble saving your search. You can try again or come back at a later time.

Maximum Email Alerts

This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.