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Sr Content Strategist and Writer, Sr Associate at JPMorgan Chase

Sr Content Strategist and Writer, Sr Associate

JPMorgan Chase Chicago, IL Full-Time
Are you passionate about storytelling and developing engaging content to help drive change? We are seeking a **Senior Content Strategist & Writer** to manage and execute content strategies at scale for a variety of digital platforms, including web, video, email and other collateral to support key business priorities. This individual will be a key member of the global Brand, Content and Channels team **for J.P. Morgan Payments** and is responsible for conceptualizing, writing and editing content, including articles, trends and insights, that are engaging, aligned to key content themes and business priorities, and help shape how we tell our story in an engaging, differentiated way.

The ideal candidate should have a proven track record of producing both short and long-form content and editing copy for consistency of brand tone and voice. This role is perfect for someone who is equal parts creative (develop compelling and engaging stories aligned to key themes) and strategic (deliver content to target audiences via the right channels).

The candidate will work closely with colleagues across global marketing, product, solutions, & segments, partnerships marketing, and channels (digital, social, paid, email) to build best-in-class content programs that allow our brand to make meaningful connections with our audiences.


+ Conceptualize and produce compelling content for B2B and B2C financial decision makers across a wide range of company sizes and industries.

+ Create, maintain, and execute content strategies and editorial calendars for marketing campaigns, in close collaboration with campaign managers and product marketers.

+ Create engaging thought leadership stories and persuasive messaging to drive engagement, brand awareness and action.

+ Adapt messaging and designs by channel - digital (web and email), social (LinkedIn, Twitter, Facebook), video, infographics, third-party and paid media, press, and events.

+ Partner with other marketing leaders-including campaign managers, channel owners, and product & industry marketing-to write engaging content and develop content plans that increase engagement among our target audience and supports campaign messaging and goals.

+ Become versed in brand standards and customer segments (needs, motivations, challenges, voice), and tailor voice and messaging for audience segments.

+ Own, champion and govern the voice, tone and style guidelines for J.P. Morgan.

+ Research and recommend new ideas and story angles based on competitive reviews, social listening, industry trends, customer experience research and performance metrics.

+ Ensure content adheres to control, audit, legal and compliance requirements.

+ Project manage workload, track and report progress, deliver against deadlines.

**Qualifications** :

+ 5-7 years content and writing experience, including developing cross-segment and audience-drive content strategies.

+ Experience writing for B2B, B2C audiences or in financial services, business, technology, ecommerce a plus.

+ Bachelor's degree in English, Journalism, Communications or other related degree. Knowledge of digital marketing tactics, including SEO, email marketing and web analytics.

+ Exceptional editorial and storytelling skills, including writing and editing short- and long-form content, infographics, video scripts, and more.

+ Exceptional communication and interpersonal skills as well as ability to build collaborative relationships and effectively partner across teams, functions and levels.

+ Able to gather, interpret and incorporate feedback from a large group of stakeholders

+ Proven end-to-end project management with the ability to organize, prioritize and manage multiple priorities in a fast-paced environment.

+ High degree of professionalism and flexibility - equally comfortable working independently and as a team.

+ Experience with project management and production tools: Microsoft Office Suite, Adobe Acrobat, SharePoint, Workfront, and Associated Press (AP) style. Strong familiarity with SEO best practices.

**Please note: Writing samples will be required if selected for an interview.**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans

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