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Regional Human Resources Mgr job in Naperville at CarMax

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Regional Human Resources Mgr at CarMax

Regional Human Resources Mgr

CarMax Naperville, IL Full Time
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7122 - Naperville - 3320 Odyssey Ct, Naperville, Illinois, 60563

CarMax, the way your career should be! 


This position is responsible for providing Human Resources support for the regional team and store management for multiple retail locations. Scope will include: performance management, positive associate relations, talent development, recruitment and retention strategies, policy and procedure support, and strategic human resources planning.


•Partner with the Regional HR Director in the formation and rollout of HR initiatives for the region. 

•Work collaboratively with the store management team and regional team on associate relations' issues, corrective action performance management, and terminations; act as an associate advocate when appropriate to meet company goals and objectives.

•Provide leadership and support to managers and associates on policy interpretation and other associate relations matters, including, but not limited to: Performance Management, Internal Administrative Investigations and Training.

•Train a variety of management and associate development classes, including, but not limited to: Interviewing and Selection, Associate Development, Conflict Resolution, Managing Positive Associate Relations and Treating Associates with Respect.

•Assist with associate development by facilitating the Management Development Program (MDP), participating in writing Individual Development Plans (IDPs), and interviewing internal and external management candidates.

•Develop, organize and implement recruiting strategies across departments (including direct recruiting and job fairs).

•Review and apply all federal, state, and local laws in conjunction with CarMax policies and procedures; monitor HR metrics, such as Proper Recording of Time, Compass, staffing levels, associate relations dashboard, associate development files, personnel files, I-9’s, etc.

•Participate in and/or manage various projects as assigned.


5+ years of current Human Resources experience, preferably with a big-box, multi-unit retailer with heavy emphasis on employee relations.

Strong problem-solving and influencing skills, a hands-on approach in working with line management, and the ability to work independently in a dynamic environment. Bachelor's degree in a related field preferred, but not required.

This person will work in our regional office and travel 3-4 days a week among CarMax locations in the region. Some overnight travel is required. 

Internal candidates must have completed Senior MAP. Please partner with HR Services on any exceptions to this requirement.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community.  We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.


Recommended Skills

Industrial Relations
Performance Management
Management Development
Retention Management
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