Icon hamburger
US
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply Now
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Default1

Member Services Representative

ITAC Solutions, LLC Mountain Brook Contractor
$17.00/ hour
Apply Now

ITAC Solutions is assisting in the search for multiple Member Services Representatives to join a fantastic team in Birmingham, AL!

What you’ll be doing (duties of this position):

  • Answering high volume of inbound phone calls
  • Resolving any customer questions or issues quickly and accurately and corresponding with doctors and brokers
  • Handle complaints from start to finish with professionalism
  • Provide information regarding company programs and services
  • Assist customers with how-to’s
  • Perform computer file maintenance necessary for opening and closing of accounts, as well as changes in member account information

What you’ll need to be considered (requirements):

  • Pharmaceutical knowledge required
  • Strong communication skills and excellent phone etiquette
  • Good decision-making ability and problem-solving skills
  • Strong organizational skills and attention to detail

URL blocked - click to apply

  • Call center experience preferred 
 

Recommended skills

Professional Attitude
Telephone Skills
Pharmaceuticals
Search (Computer Science)
Attention To Detail
Decision Making

Location

Salary Details

Based on Job Title, Location and Skills
$17
Below Avg. Average Above Avg.

Career Path

See the next step in your career
Member Services Representative
$17.00/ hour
Estimated Salary: $70K
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: BHJOB8234_24184

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.