The CSI Companies is actively seeking a Client Services Representative for our client located in the Indianapolis, IN area.

We are looking for someone who is available to work the following hours:

• Monday to Friday 9 AM to 6 PM
• Training beginning at 8 AM

Pay: $14 - firm

Details: 

The Client Services Representative will take inbound calls from clients, enter payroll & tax information and answer their questions

• Take the initiative to meet and exceed client expectations
• Recognize, research, and deliver solutions to clients with your keen problem solving skills
• Build your skills and knowledge through completion of self-study training modules to successfully complete required training's
• Have an opportunity to become the client's primary point of contact and manage their account or move into another role throughout your career path
• Build relationships with clients to establish trust and drive retention
• Increase client awareness of services and applicable payroll regulations

Requirements:

• Verifiable high school diploma or equivalent 
• 3 years of experience in Microsoft Office
• Experience with a proven facility in data entry, customer service, and problem resolution.
• Quickly troubleshoots and resolves problems.
• Previous payroll or tax experience preferred but not required