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DEPT SPECIALIST KEY CARRIER - Livermore, CA 94550

The Save Mart Companies Livermore Full-Time
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The Save Mart Companies is one of the largest food and drug retailers in California and Nevada. It is home to a number of well-known brands in food retailing. You might have seen our banners that include Save Mart, Lucky, Lucky California and Food Maxx. We also have 4 distribution centers and SMART Refrigerated Transport, a trucking firm that transports dry groceries, frozen foods, ice and novelties to all of The Save Mart Companies stores. We are a locally and family owned business, headquartered in the heart of one of the greatest agricultural areas of our nation - the San Joaquin Valley. Come and join our team!

We are currently recruiting for the position of:

DEPT SPECIALIST KEY CARRIER - 1951 Holmes St., Livermore, CA 94550

Job Summary:

The Key Carrier Specialist is an expert in directing front-end
staff and operation in the absence of the Assistant Center Store Manager. This
position ensures optimal front-end customer service, performance, productivity,
and compliance and is responsible for front-end and parking lot
conditions. The Department Specialist - Key Carrier directs team
members in the Front-End (Checkers and Service Specialists) and Center Store
departments. This position is responsible for cash handling procedures and
ensuring optimal customer service. The Key Carrier Specialist directs and
trains Front-End associates to promote a culture reflective of The Save Mart
Companies mission statement and winning behaviors. This position ensures all
Front-end and department standards are met during assigned shift. The Key
Carrier Specialist attains the store balancing function.

Key Responsibilities and Accountabilities:

• Provide customers with a remarkable shopping
experience by demonstrating, training, and holding store associates accountable
for excellent customer service

• Manage front-end performance and productivity
(over/short tills, check collection, cash over/short, WIC compliance, EBT
compliance, bottom of basket check, circle savings on receipt, items checked
per minute, front-end efficiency, Three's A Crowd, etc.)

• Directly lead Clerks and Clerk's Helpers with
focus on accountability and achieving high level of business performance
assigned area

• Ensure that front-end and parking lot conditions
are met (check stand merchandising, floors, cleanliness, shopping carts, bags,
etc.)

• Perform store balancing (bookkeeping) function
to enhance a remarkable shopping experience in the store

• Perform front-end management functions (to
include refunds/returns, loans/pick-ups, check authorization, etc.)

• Monitor customer experience on front-end

• Occasionally maintain total store operations in
absence of store management

• Perform other duties as assigned

Requirements (Knowledge, Skills and Abilities):

• Minimum age requirement: 18 years

• Good communication and interpersonal abilities

• Good training skills

• Strong skills in supervision and coordination

• Good counting and math skills

• Ability to read and write to accurately complete
all documentation

• Knowledge of Front-end operations and check
stand procedures

• Knowledge of compliance and basic applicable
contract/work rules

Education: High School Diploma (or G.E.D.) or
additional job experience

Experience: One year of prior work experience that includes a minimum of
6 months Grocery/Retail experience

Other: Available to work a variety of required retail hours

Physical: Store environment: ability to sit, stand, walk, kneel,
stoop, use stairs, reach, pull and lift objects; requires lifting up to 40 lbs.

Competencies:

• Customer Focus

• Quality/Quantity of Work

• Personal/Interpersonal Skills

The Save Mart Companies is an Equal Opportunity Employer, and we welcome resumes from individuals who will contribute to our diverse workforce.

 

Recommended skills

Merchandising
Balancing (Ledger/Billing)
Retailing
Customer Service
Authorization (Medical)
Bookkeeping
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Job ID: req15773

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Save Mart Supermarkets is looking for people who care about their communities and who want to make a difference in their workplace. If you are a talented individual who wants to bring your passion for food and a remarkable shopping experience to the Save Mart Supermarkets team, we want to hear from you. We love what we do and seek people who share our commitment to bringing fresh products and extraordinary service to our customers.

About Us

Since our first store opened in 1952, Save Mart has been recognized for being innovators in the grocery business and making remarkable customer service a daily principle. Our communities, our customers and our employees are our priority.

Save Mart Supermarkets is a family-owned retail grocer headquartered in Modesto, California – the heart of the agriculturally-rich San Joaquin Valley. The communities we serve are vibrant with traditions and multi-cultural lifestyles. Modesto, which has a mild year-round climate, has easy access to many major attractions in California: the San Francisco Bay Area and Santa Cruz to the west and California's Gold Country, Sierra Nevada Mountains, Lake Tahoe and Yosemite National Park to the east.

Save Mart operates stores throughout the Central Valley, San Francisco Bay Area, and Northern Nevada under the names of Save Mart, S-Mart Foods, Lucky, and FoodMaxx. Save Mart owns three distribution centers and SMART Refrigerated Transport, a trucking firm that transports dry groceries, frozen foods, ice and novelties to all of Save Mart's stores. In addition to transporting Save Mart's merchandise, we also operate throughout the state as a "for hire carrier," transporting product for other companies as well.

Some of our competitive benefits include: generous benefits package (health, dental, vision, life insurance, and 401(k), Foodie Friday events, The Save Mart Connection interactive employee portal, educational opportunities through our Life Long Learning program, and Save Mart Employee Association (discounts, tuition opportunities, contests, and support services).

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