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  • Vansant, VA

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Sales and Customer Service Representative - Vansant, VA

SYKES - Corporate • Vansant, VA

Posted 24 days ago

Job Snapshot

Full-Time
Other Great Industries, Sales - Marketing
Customer Service

Job Description

Customer Sales and Service Representative

Do you have a passion for helping others and want to develop or grow those skills? Apply today and come for an onsite interview at our Vansant, VA location. You could start a new career in less than 3 weeks. Our highly responsive team of recruitment specialists are standing by ready to interview you today!

Thinking about the bigger picture for you - not only do you receive base pay for every hour you work, but based on a 40-hour week, you could earn up to $25K per year after one year, plus full-time benefits, retirement money with employer matching, vacation accrual, perks/discounts, and more! That is a great deal for an entry-level role.

What is in it for you? Glad you asked…
  • Starting base pay: $10.25/hr.
    • Increases every 6 months up to $12/hr.
  • Monthly performance bonuses
  • Full benefits (medical, dental, vision, life insurance, 401K) after 90 days of employment
  • Vacation accrual
  • Extra employee perks and discounts (shopping, tickets and attractions, tuition reimbursement)
  • Fun, family-friendly and lively environment with music, contests and team bonding activities
  • No experience necessary – we offer PAID training

What will you be doing? We have opportunities…

SYKES is looking for full-time Customer Sales and Services Representatives at our Vansant, VA location to assist customers, answer questions, process transactions, resolve issues, and recommend new products or services! You will be able to:
  • Engage in a fully paid training program to teach you what you need to know (invest in you)
  • Answer live phone calls during your entire shift from different customers (get variety)
  • Use a computer to navigate various screens to help the customer (improve computer skills)
  • Listen to issues, empathize and solve customer issues (be a problem-solver)
  • Recommend new products or services to each customer (make a difference for someone)

What do you need to be successful at this job? It is simple…
  • Be at least 18 years old with a high school diploma or GED
  • Have reliable, consistent transportation to get to and from our Vansant, VA location
  • Be able to work a consistent shift that will require afternoon/evenings and weekend day
  • Computer skills including keyboard, mouse and multi-screen navigation are extremely helpful
  • Ability to type at least 25 words per minute preferred
  • Previous call center or customer sales and service experience is a plus
  • Ability to pass a 7-year criminal background and oral drug test

SYKES Enterprises provides support to Fortune 500 companies and we operate worldwide. To get to know us a little better, click here.

EEO/AA/M/F/Vet/Disability
Job ID: 1588BR
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