Icon hamburger
US
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply Now
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
I2n4y875881xxxghrv3

Sr. Network Operations Technical Support

Corporate Brokers Annapolis, MD Full-Time
$112,381.00 (Careerbuilder est.) What is the Careerbuilder Estimated Salary? Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.
Apply Now

Tier 3 Network Operations
Must have CCNA or CCNP

*** THIS POSITION IS FOR THE SWING SHIFT 3:00PM-11:30PM

JOB SUMMARY

This position is responsible for diagnosing and repairing failures of systems and networks in the Operational environment. This position is also responsible for performing actions to resolve technical queries from Collins Aerospace customers and Business Units. Works independently and exercises discretion to ensure deployment, maintenance and configuration of Networks results in exceptional customer availability.


Job Responsibilities

•         Provide Tier III Technical Support to the NOC ensuring uninterrupted unimpaired service of Transport Messaging and systems.

•         Troubleshoot and provide engineering solutions for new service implementations equipment installation and configuration and fault restoration. Analyze issues to provide high reliability data communications.

•         Provide technical assistance and support to a Cisco based MPLS network with 10 core sites and 1000+ remote sites.

•         Assist and support the NOC Incident Management staff in fault isolation procedures.

•         Provide operational support to implementation and engineering efforts within wide area network (WAN) and server farm environments.

•         Work with onsite field technicians or service provider staff to isolate faults and correct any network or service affecting failure.

•         Provide technical leadership to less experienced members of the NOC.

•         Ability to work in a 24x7 operations center standard second & third shift with possibility of rotating weekends and on call rotation.

•         Other duties as assigned.

Basic Qualifications

•         Five or more years of experience and being highly skilled in the following: IP routing (BGP & OSPF); Hot Standby Router Protocol (HSRP); Network Address Translation (NAT) and Dynamic Multipoint VPN (DMVPN). 

•         Requires experience troubleshooting and configuring network hardware devices to include routers, switches, firewalls and servers.

•         Experience troubleshooting technical issues that have been escalated to Tier II and Tier III support in a 24x7 hour operational environment.


Desired Experience: 

•         RF systems troubleshooting.

•         Working knowledge of troubleshooting tools including sniffers, Nexus trace, Net Scout, and knowledge of basic UNIX command structure.


Education/Certifications: 

•         Typically requires a Bachelor’s degree in a technical area or in the absence of a degree six years of related experience

#LI-CB1

Recommended skills

Border Gateway Protocol
Hot Standby Router Protocol
Network Address Translation
Open Shortest Path First
Multiprotocol Label Switching
Dynamic Multipoint Virtual Private Networks

Location

CareerBuilder Estimated Salary What is the Careerbuilder Estimated Salary? Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.

x

What is the Careerbuilder Estimated Salary?

Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.
This estimation is based on Job title, Industry, Location and Skills
$112,381
Avg. Yearly Salary
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: BHJOB6306_10328

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.