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STRATEGIC ACCOUNT MANAGER at Mohawk Industries, Inc.

STRATEGIC ACCOUNT MANAGER

Mohawk Industries, Inc. Boston, MA Full-Time

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.

Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

Dal-Tile is seeking a Strategic Account Manager that is responsible for increasing commercial sales for Dal-Tile by creating new opportunities with end user and developer clients and by driving project specifications in collaboration with the Architectural team, through bid and order placement with the commercial sales representatives and SSC Managers. 

Primary Objective:  

Increases commercial sales for Dal-Tile by creating new opportunities with end user and developer clients and by driving project specifications in collaboration with the Architectural team, through bid and order placement with the commercial sales representatives and SSC Managers. 

Major Function and Scope> 

  • Research, analyzes and develops effective MSA / market segment residential sales strategies. 
  • Help achieve desired sales increase over prior year in strategically assigned Regional MSA markets. 
  • Develops strong business relationships with specified accounts, Builder / Dealer / Contract Installers. 
  • Works closely with designated business opportunities to: 
  • Develop account relationships to become preferred supplier. 
  • Develop sales growth strategy with account key decision makers. 
  • Develop and manage product sales mix to maximize sales, profit, and eliminate competition. 
  • Train and develop Daltile account sales staff on programs and products to effectively support and penetrate target customers / business segments. 
  • Develop & implement display presentations and enhance merchandising of Dal-Tile products to achieve maximum sales results. 
  • Defines goals and objectives and communicates objectives on a regular basis. Measures Sales performance against objectives established for Regional target MSA’s. 
  • Communicates with Builder Sales Representatives, Dealer Sales Representatives, Regional Sales Management, Corporate Management, SSC Managers by providing current information regarding Market and account-specific programs. 
  • Communicates and works closely with Regional and Corporate Management to maximize market penetration and margin potential for the Mohawk Group. 
  • Helps to trains Sales/Builder Representatives on buying group programs, builder programs and promotions where necessary. 
  • Communicates and coordinates activities with Marketing and Product Planning associates. 
  • Performs other assigned duties as required to support Corporate and Regional Objectives. 

Experience and Knowledge Required: 

  • Bachelor’s Degree, or equivalent working experience. 
  • Extensive working knowledge of the residential flooring dealer operations, market and/or residential sales.
  • Bachelor’s degree or equivalent experience.  Extensive working knowledge of residential / retail sales.   
  • 4+ years of related sales account management and industry experience. 

Competencies: 

  • Self-starter, strong communication skills, organizational skills, exercises independent judgment and initiative.   
  • While performing the duties of this job, the employee is regularly required to stand, use hands and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch or crawl. The employee may sit, climb, balance, talk or hear. Specific vision abilities required by this position includes close vision, peripheral vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities.  

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth.  Examples include:  Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.

Recommended Skills

  • Account Management
  • Communication
  • Coordinating
  • Merchandising
  • Presentations
  • Retailing
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