We are looking for a Collections/Accounts Receivable Specialist for our client located in Plano, TX. 
Telecommunications Industry

Responsibilities:
• Contact customers via phone and email to collect on past due invoices

• Research and resolve disputed invoices

• Coordinate with Sales to advise when customers are placed on credit hold

• Interact with other internal departments to resolve customer issues

• Submit accounts for write off as required, using proper supporting documentation

• Establish and monitor new/existing credit terms for customers using D&B reports

• Willing to work a flexible work schedule, including overtime when required

• Negotiate payment plans and utilize creative solutions to keep accounts within terms

• Maintain accurate records re: customer communication, payment commitments, etc.

  Process credit card and check payments daily

  Remote deposit checks utilizing check scanner daily

 
Preferred Skills, Experience and Education:

• Two plus years' experience in Commercial Collections

• Excellent communications skills (both verbal and written)

• General computer skills (Excel, Word, Outlook, etc.)

• Ability to prioritize, problem solve and multitask

• Experience working with multiple CRM/Operating systems

• Good organization skills

• Positive attitude

• High School Diploma
 

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.