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Counter Sales Representative in Rockl...

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Counter Sales Representative

US LBM Holdings Rocklin, CA (Onsite) Full-Time
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Meeks Lumber & Hardware, a Division of US LBM,  We’re all about teamwork! All positions are hands-on and we band together when necessary.

  • We support each other! We have local and corporate team members to help you along the way and partner on projects as appropriate.

  • We are a relaxed atmosphere. This is not a suit-and-tie environment.

  • We care about our communities. USLBM, our divisions and associates are committed to contributing to the communities where we live and work.

  • We work hard! We are a continuous improvement-driven organization and we are focused on keeping organized and on task.

  • We’re built on safety. We provide a safe and healthy workplace for all our employees. Our employees go home in the same condition they came to work.


US LBM provides a wide range of building materials to construction professionals, combining theadvantages of our national scale with the excellent service levels, expertise, entrepreneurial culture andcustomer relationships of our local brands.As a people-first company, passionate about continuous improvement, US LBM is proud to provide ourassociates access to the resources, training and developmental opportunities to empower them tosucceed today, while growing professionally and preparing for the challenges of tomorrow.Position OverviewThe Counter Sales Representative is responsible for assisting customers and contractors with the salesprocess by taking orders over the counter, answering questions, and receiving payment for customerorders. This position typically works in a retail environment.Essential Job Duties Greet and interact in a positive manner with customers. Assists with questions regardingmerchandise, location of merchandise in store, pricing, and promotions. Process customer sales through use of cash register. Receive payment by cash, check, credit cards,vouchers, or automatic debits and processes according to company standard procedures. Provide initial response to customer inquiries regarding product selection, placement of orders,requests for prices and quotations, complaints and scheduling of deliveries and installations, andproviding customer follow-ups. Facilitate product selection of scheduled and walk-in showroom customers, using proper forms toassure consistent records of selections. Purchase special products and obtain information on pricing specifications, uses and availability. Attend assigned training and meetings as required to increase knowledge of entire product offering. Create accurate and complete invoices, work orders, and sales tickets. Code and input customerorders, pricing information and additional data into the computer system. Issue refunds or credits to customers with manager approval when necessary. Bag, box, or wrap merchandise; prepare packages as necessary. Correctly maintain all cash levels at the registers, compute and record totals of transactions. Responsible for appearance of the showroom, the physical integrity and pride of the showroom.Maintain store environment including doors, floors, windows, ceilings, restrooms, and workstations.Clean and dust products, displays and face of the products. Maintain stock levels on the sales floor and in the stockroom.The above information is the sole property of US LBM and is considered confidential. All additions/modifications must beapproved by US LBM Human Resources.Rev 1: 01-30-20 Assist with physical inventory. Other duties as assigned by location management.Knowledge, Skills & Abilities Minimum education required — High School Diploma or GED equivalent. Minimal experience required — building material knowledge and sales experience a plus. Special skills required — Commitment to providing excellent customer service, strong oral andwritten communication skills. Maintenance of professional demeanor. Must be detail oriented andhighly observant. Must be able to multi-task. Must possess good mathematic skills. Able to use acalculator and computers. Knowledge of building materials, applications, related equipment, and/or construction industry. Good interpersonal and customer relations skills, vendor knowledge, ability to read, write andperform basic mathematical calculations and excellent oral and written communication skills. Ability to read and understand blueprints. Should be familiar with computer, printer, telephone, copy machine, fax machine, engineer’sscale/ruler, mechanical tools, inventory, and inventory control. Must be able to drive and walk throughout yards, plants and offices, computer literate withMicrosoft Office products and Trend system. Ability to work Saturday and evening schedules as required. Physical demands include standing regularly, walk, use hands and arms to finger, handle, feel, carry,or reach. Occasionally required to sit; climb or balance or stoop; kneel, crouch, or crawl. Regularlylifting up to 25 lbs., frequently lifting up to 50 lbs., and occasionally lifting up to 100 lbs.


Meeks Lumber & Hardware, a Division of US LBM Holdings, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.

Recommended Skills

  • Attention To Detail
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  • Calculations
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