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Company Contact Info
- St. Louis, MO 63141
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Customer Service Associate
Kforce Finance and Accounting • St. Louis, MO
Posted 26 days ago
RESPONSIBILITIES:Kforce has a client is seeking a Customer Support Associate to assist branch associates and other departments on technical, operational, regulatory and sales service questions for Retirement Products. It is important to consistently provide world class service in Saint Louis, Missouri (MO). We are seeking highly motivated, results-oriented individuals as we continue to grow and meet the needs of the long-term individual investor. Key Responsibilities:
- Respond to operational, technical, regulatory and sales service questions, which come into the department via incoming calls and service requests
- Gain and continuously enhance knowledge of individual retirement accounts and employer sponsored retirement plans
- Effectively use knowledge, tools and resources to ensure service and processing output is compliant with current policies, procedures, rules and regulations
- Take ownership of inquiries--ability to ask the right question to bring timely, accurate solutions
- Degree is preferred - Math, Business, Finance, and Accounting
- Strong work tenure
- Excellent communication skills
- Previous Financial Services work history is a plus
- Strong customer service skills