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Company Contact Info
- Johnston, RI 02919
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Customer Support Specialist
Kforce Finance and Accounting • Johnston, RI
Posted 1 month ago
RESPONSIBILITIES:Kforce has a client that is seeking a Customer Support Specialist in Johnston, Rhode Island (RI). Responsibilities:
- Take inbound calls to handle customer inquiries
- Process claims and rectify problems
- Assist with enrolling new clientele
- Assist clients with technological assistance
- Handle fulfillment requests
- Manage about 100 accounts
- Process shipping for goods
- Additional projects as requested
- 2-5 years of strong customer service experience in a call center environment
- Experience with Salesforce preferred
- Basic Excel and Word skills