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Company Contact Info

  • Cerritos, CA 90703
  • Michelle Fox
  • Phone: 5624832650
  • Phone:: 5624687078

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Customer Service Rep

Ultimate • Cerritos, CA

Posted 1 month ago

Job Snapshot

$14.00 - $18.00/Hour
Customer Service

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Job Description

We are looking for a Customer Service Rep to join our team.  Call Center experience is highly desirable as you will be taking anywhere from 50-100 inbound calls a day (follow-up outbound calls as needed).  You will assist customers with any product questions they have, taking orders, giving status updates on orders/shipments and account.  We are looking for someone strong on all MS Office and good with Data Entry.  You will be entering about 20-50 orders a day.  We are looking for someone with a "CAN DO' Attitude, Multitasker, Flexible, Adaptable, Positive, Strong attention to detail and always happy to work.   Answers customer calls for the purpose of entering orders into the computer system and assists with switchboard as needed Provides product or service information to customers to ensure that they receive the best possible service Processes product orders by entering data into the computer, to determine total costs for the customer Resolves routine product or service problems to ensure customer satisfaction. i.e. Checks manifest for delivery Computes product pricing and discounts, if any. Sets up new accounts for all customers.   Hours are Monday-Friday 8am-5pm and pay is $14-18 depending on experience Location Cerritos We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Requirements

2+ years of Customer Service Experience
Job ID: JO-1905-59346
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