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- Parsippany-Troy Hills, NJ
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Customer Care Representative Associate
GAF Materials Corporation • Parsippany-Troy Hills, NJ
Posted 12 days ago
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We are looking for an experienced Customer Care Representative.
Specific responsibilities include, but are not limited to:
- Providing customer service to our customers in a call center environment.
- Providing customer service to external GAF customers with respect to all aspects of the order process including order placement, customer and plant follow up, and product inquiries.
- Providing proactive service to customers by educating them regarding products and alternative choices as well as assisting our Sales dept. in placing proactive outgoing service calls to customers.
- Perform other duties as assigned.
- Bachelors Degree coupled with at least one year of related customer service experience in a call center environment is required for this position.
- Excellent communication and computer skills are also required.
GAF is an equal opportunity employer.