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Company Contact Info
- Saint Paul, MN 55121
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Senior Customer Service Agent
Atterro • Saint Paul, MN
Posted 2 months ago
Eagan Pro Staff is working with a well established software company in the Eagan are who is looking to add a Senior Customer Support Agent to their team.
The main responsibilities for this role is being a leader for the customer service team. troubleshooting basic technical issues, and managing support escalations between departments. Qualified candidates would be comfortable with SQL language and queries.
Pay rate is starting at $18 per hour
Other responsibilities include:
- Maintaining a strong relationship with customers
- Troubleshoot issues or escalate when appropriate
- Provide basic troubleshooting to network and connectivity issues
- Other duties when asked
- Must have experience with SQL language and queries
- Must have customer service/call center experience
- Must have excellent verbal and written communication skills
Sounds like the position for you? Apply online or email resume to firstname.lastname@example.org
EQUAL OPPORTUNITY EMPLOYER
The Company supports affirmative action and equal employment opportunity. The Company will provide equal employment in employment practices to all applicants for employment. Employment decisions shall be made without regard to any protected characteristic such as, but not limited to, race, color, religion, gender, age, disability, national origin, ancestry, citizen status, gender identity, sexual orientation, marital status, status in regard to public assistance, disabled veterans, recently separated veterans, Armed Forces service medal veterans and other protected veterans, genetic information and other legally protected classes. Furthermore, the Company is an E-Verify employer. Information provided on this application will not be used for any discriminatory purposes. The Company complies with all applicable federal, state and local non-discrimination laws and regulations. The Company will provide reasonable accommodations in the application or interviewing process. If you need a reasonable accommodation in the application or interviewing process, please contact us.