Icon hamburger
US
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply on company site
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Default4

ATM Service Technician (Firstline) - Tri-Cities, WA

Diebold Nixdorf Kennewick Full-Time
Apply on company site

Are you looking for a great opportunity? It's time to consider Diebold Nixdorf! As a global leader in integrated self-service solutions, we offer employees more - more recognition, more rewards, more opportunities. Here's your chance to join our dynamic team! Right now, we are seeking an Electronics / Computer Repair Technician to provide maintenance for ATMs, retail point of sale equipment, and related PC and PC peripherals. If you are mechanically and technically inclined, and have a passion for customer satisfaction, this is the career opportunity for you!

As an ATM Service Technician you would be expected to perform basic installation and minor repairs on all Diebold Nixdorf products and services. This includes scheduled cleanings and other basic maintenance on conventional products such as locks, vaults, etc. as well as special project work, as needed. This position may require the use of basic hand tools, limited parts and a general understanding of PC, PC peripherals and network connectivity.

Responsibilities include:

  • Prioritizing and planning service calls
  • Contacting the customer with the estimated time of arrival
  • Escalating problems and reassigning calls when appropriate
  • Accurately reporting service data
  • Interacting in a professional manner with customers to foster positive relationships
  • Performing some minor maintenance on ATMs (e.g., replacing light bulbs, card reader belts, air filters, etc.)
  • Performing basic installation functions (e.g., pulling cables, mounting devices, installing Mas-Hamilton locks)
  • Performing technical fixes such as clearing paper jams, card jams, bill jams, etc.
  • Following key/alarm/combination control processes in assigned area of responsibility
  • Supporting service technicians in performing preventative maintenance inspections on conventional products
  • Maintaining effective communication with management and team members
  • Developing working knowledge of all operating standards, practices, and procedures

Are you ready to get started? Here's what you'll need to qualify for this exciting career opportunity.

  • High school diploma or GED
  • Valid driver's license
  • Ability to use basic hand tools and limited parts
  • Basic understanding of PC, PC peripherals, and network connectivity
  • Demonstrated ability to represent the company in a dependable and professional manner
  • Ability to work independently with little supervision
  • Acceptance of exposure to the outside elements
  • Work Hours: Tuesday - Saturday 08:30 a.m. - 5:00 p.m.
  • Sense of urgency, organizational skills and work in team environment
  • Ability to pass MVR, background and drug test

Benefits

At Diebold Nixdorf, we understand that our employees are our most valuable resource. That's why we offer competitive compensation packages and a supportive environment with good work-life balance. In addition, we provide opportunities for growth and development so that our employees can continually develop their competencies, skills, and talents, and pursue advancement opportunities. Benefits include:

  • 401(k) Savings Plan
  • Employee Stock Purchase Plan
  • U.S. Savings Bonds
  • Educational Assistance
  • Short and Long-Term Disability Plans
  • Flexible Spending Accounts
  • Employee Assistance Program
  • Adoption Assistance
  • College Scholarship Program
  • Life Insurance



Diebold Nixdorf, Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, genetic information, disability or protected veteran status.

 

Recommended skills

Installations (Manual/Mechanical)
Communication
Requirement Prioritization
Management
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: 020778

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.