Communications Manager

Are you a communications professional looking for a new challenge? Do you want to build a fulfilling career with real purpose? Join Bancroft, one of the region’s largest nonprofit human services organizations. Here, you’ll be supported by coworkers who are committed to one another, and who strive toward one mission and purpose.

The ideal candidate will be creative, strategic, and comfortable operating in a digital landscape. You’ll have the opportunity to showcase your talents in a variety of areas, including content creation, social media expertise, and media relations, and to work across all departments and programs and help to tell the story of those who are supported by and who work at Bancroft and the impact we all have.

Essential Responsibilities

• Develops compelling written and multimedia content in Bancroft’s brand and tone of voice, including accompanying videos and/or graphics.
• Leads execution of social media strategy across platforms to maximize engagement and reach key audiences.
• Uses Sprout Social to schedule posts/stories and manage/monitor engagement. Develops responses as needed, with the Communications Director.
• Assists with public relations efforts, including crafting media releases, talking points, media pitches and working within Cision to develop media lists.
• Assists with internal communications including internal newsletter emails, employee intranet.
• Collaborates with other Bancroft departments and subject-matter experts to mine the organization for compelling story ideas and topics of interest to consumers and clients.
• Shoots and edits photos and videos as directed for use across communications channels and social platforms.
• Performs industry-specific research to identify trending topics and areas of interest to Bancroft audiences, to inform content creation strategy.
• Assists with design and production of printed collateral including brochures, fliers and promotional items.
• Maintains list of speaker and award opportunities
• Assist with obtaining quotes from vendors and budgeting support
• Supports the team in internal and external marketing events as needed and executes logistics of those events, as directed.
• Collaborates to ensure consistent brand and messaging across all channels and communications.

How You Can Make a Real Impact:

• Contribute to creating a dynamic online community and boosting engagement  with coworkers, the people in our care and their loved ones, donors, and supporters
• Create compelling content that showcases Bancroft’s impact on people living with autism, intellectual and developmental disability and brain injury
• Project and protect the Bancroft brand

Explore How Bancroft Makes an Impact

We’re Looking for a Compassionate Team Member Who:

• Is a skilled and creative writer who can craft compelling, easily digestible content for a variety of audiences
• Is knowledgeable in social media best practices and comfortable serving as a subject-matter expert in content creation and social media strategy
• Is innovative in their approach to their work
• Is comfortable in a digital environment
• Is comfortable working with employees at all levels within Bancroft
• Is passionate about making a difference
• Thinks strategically and critically

Preferred Qualifications:

• Exceptional written and verbal communication skills
• Social Media management experience (Tiktok, Facebook, Instagram, Twitter, LinkedIn) and familiarity with Sprout Social or other social management tools
• Previous newsroom and/or public relations experience preferred (agency experience a plus)
• Video production experience and proficiency in Adobe Creative Suite (InDesign, Premiere Pro, Final Cut Pro) highly preferred; familiarity with Canva or other design tools a plus
• A Bachelor’s Degree in Communications, Public Relations, Journalism or a related field, and 3-5 years of marketing or communications experience

What You’ll Love About Bancroft:

• Meaningful Purpose: We truly make a difference in the lives of others, which inspires us to be better people, and gives us purpose.
• Lasting Bonds: We are a close-knit, committed team who feel like a second family
• Personal Growth: There are opportunities to learn and build skills, professional development, career advancement, tuition assistance, and loan repayment programs
• Outstanding Benefits: We offer competitive salaries, retirement savings program, generous paid time off, medical and dental insurance, and more

About Bancroft

At Bancroft, you’ll do more than just make an impact. We are a care team of 2,700 employees across 200+ facilities and homes in NJ, PA, and DE committed to making a lasting difference in the lives of the people we serve and their loved ones. Together, we work diligently and compassionately, to improve the lives of the people we serve. Find your purpose and more at Bancroft.

Real Life. Real Purpose.

bancroft.org/careers

Bancroft stands strong against racism and hate of all kinds and supports actions leading to respect, equality, fairness and peace. We advocate for and embrace an inclusive and just world. One world. For everyone.We work with heart, respect and collaboration. We are communicators, listeners, problem solvers, partners and collaborators.Bring your authentic self to our team.