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  • New York, NY

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Case Planner, Brooklyn

The Jewish Board of Family and Children's Services Inc. • New York, NY

Posted 28 days ago

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Job Description


Preventive Services help keep children safe from abuse, neglect and maltreatment and help them remain at home and in their communities. We partner with at-risk families by assisting them to develop the skills to manage crisis and maintain safety and stability by offering a range of clinical and concrete services to help them thrive.  Our culturally competent staff addresses the individual needs of the child, each family member residing with the child, and their social economic environment. Families are seen primarily in their homes and communities.

The Case Planner works with the entire family in evidenced based or non-evidenced based model programs.  The Case Planner makes safety-focused assessments of the child and family, and provides counseling services, advocacy and refers for concrete services to help stabilize the environment, improve family well-being, and to reduce the future need for child welfare involvement.

CORE COMPETENCIES for the Position include the following:

  • Advocate for cultural racial, gender equity and diversity; utilize families’ cultural values and strengths

  • Empower families to solve their own problems

  • Collaborate with communities to provide resources for families

  • Use empathy as an engagement tool

  • Push to get work done timely

  • Use supervision as a vehicle for guidance and support


Assess and address any safety and risk concerns related to children’s health, safety and well-being.

2.         Evaluate living conditions of clients through home base contacts.

3.         Provide supportive case work counseling to children and family members.

4.         Identify and provide access to specific concrete services and community resources, when necessary or requested

5.         Collaborate with external resources in the family’s ecology e.g. school, medical provider, mental health providers, CPS worker, probation, extended family and community members, etc.

6.         May conduct specialized groups for children, adolescents, parents, etc.

7.         Attend conferences at ACS offices and other community based meetings.

8.         Complete weekly progress notes in CONNECTIONS and enter data into PROMIS

9.         Complete and update timely Family Assessment Service Plan Reports (FASP).

10.       Attend ACS and JB trainings as required.

11.       Carry caseload size as identified by program service model.

12.       Assess and refer children and families to supportive and concrete services, i.e. mental health, substance abuse, housing, financial assistance, legal, etc.

13.       Participates in internal and external continuous quality improvement projects.

14.       Monitor children regarding their medical needs, such as compliance with periodic physicals and immunizations

15.       Participate in Family Team Conferences (FTCs).

16.       Performs outreach to communities and establish linkages with other groups, individuals or organizations which may be helpful to clients.

17.       Complete agency internal Incident Reports in Alltrac system.

18.       Assess level of interactions of all family members in household including other adults frequenting the home.

19.       Make report to State Central Registry when required.

20.       Identify and monitor high risk families on caseload who are at high risk of abuse, neglect and further system involvement.

21.       Maintain the case records consistent with JBFCS and ACS standards.

Position Requirements:   BA or Masters level degree in Psychology, Social Work, Counseling or a related subject. Travel in the community and home-based work. Evening hours are required, on occasion.

Preferred Requirements:  Bilingual/bicultural.  Prior experience working in the child welfare system or with children and families.  Ability to work as part of a team.

Job ID: 3459
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