To begin the application process, please enter your email address.
Company Contact Info
- Garden City South, NY 11530
Sorry, we cannot save or unsave this job right now.
Report this Job
Saving Your Job Alert
Job Alert Saved!
Could not save Job Alert!
You have too many Job Alerts!
This email address has reached the maximum of 5 email alerts. To create a new alert, you will need to log into your email and unsubscribe from at least one.
Email Send Failed!
Customer Service Representative
Kforce Finance and Accounting • Garden City South, NY
Posted 1 month ago
RESPONSIBILITIES:Kforce has a client that is seeking a Customer Service Representative in Garden City, New York (NY). Job Responsibilities:
- Answer incoming calls in a professional manner while meeting performance standards, which include average availability, talk time and call volume.
- Our clients have questions! Be a resource to clients by extending superior service while providing them with information on their insurance coverage and assisting with additional inquiries.
- Initiate claims and offer subsequent status information.
- Flex your writing skills by drafting written responses to customer inquiries.
- We offer multiple shifts to provide coverage for our national clients and will work with you to find a suitable shift for you!
- Minimum of 1 year of customer service experience or call center experience
- Ability to prioritize work flow and handle multiple claims simultaneously
- Strong interpersonal skills and the ability to relate to clients
- Strong attention to detail and organization skills
- Bi-lingual Spanish/English is a plus.
- Proficient in Microsoft Office, specifically MS Excel and MS Word
- Experience working in a call center environment
- High School diploma or GED/ equivalent
- We will teach you the ropes and other skills you need to be successful in this role