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Mr21w56s4q0nhf0qtpv

Systems Administrator II

Synerfac Horsham Full-Time
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One of our premier clients is looking for a Systems Administrator for its Managed Cloud Services group. The successful candidate will provide engineering support to customers, customer support personnel and field support staff on systems and product issues.

Responsibilities for this role include, but are not limited to:

-Working with customer and company personnel to define technical problem, determine the solution and assist customer in implementing the fix

-Providing technical feedback to engineering concerning product changes/enhancements

-Creating tests, tools, and diagnostic procedures for use by product support personnel.

-Documenting all analysis and actions for all support calls you have assisted with.

-Working directly with clients to assist in resolving their issues. This includes calling clients to collect additional information, discuss possible solutions, and to confirm the issue has been resolved.

- Bachelor's Degree (four-year college or technical school) or equivalent work experience
- 3+ years experience in software engineering
- Must be proficient with AWS based systems
- Citrix experience preferred
- Able to work 1-2 weekends per month
- Bachelor's Degree (four-year college or technical school) or equivalent work experience
- 3+ years experience in software engineering
- Must be proficient with AWS based systems
- Citrix experience preferred
- Able to work 1-2 weekends per month

Skills required

Technical Support
Information Technology
Operating Systems
Information Security
Repairing (Computer Systems)
Server (Computer Science)

Location

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$86K
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Systems Administrator II
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Job ID: 70071

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Since 1987, Synerfac has served three groups: our clients, our candidates and our staff. We treat all three with equal importance, because we recognize the synergy of success: when one group succeeds, we all succeed.

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