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Customer Svc Rep

Medline Industries, Inc. Dubuque Full-Time
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We’re not normal, we’re RARE! We work hard and play hard!

Do you want to be part of something BIGGER?  We are in the saving lives business...
As a medical supply company, we are able to touch the lives of our customers through our World Class Customer Service.  Some responsibilities of the Customer Service Representaive include the placing, tracking, and maintenance of orders, providing product information, checking inventory status, and facilitating price quotes.
Ideally you will have previous contact center experience, very strong computer skills, and strong familiarity with medical terminology. 
Medline offers a business casual work environment with strong growth potential, a complete benefits package including medical/dental/vision/life insurance; education assistance; 401(k) with company match and much more!
If you want to be part of our FAMILY, apply so we can get to know YOU!
Medline is an equal opportunity/affirmative action employer. We are committed to cultural diversity in the workforce.



Education
  • High school diploma or equivalent.
Relevant Work Experience
  • At least 1 year contact center experience.
Additional
  • Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets).
  • Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions).

Skills required

Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer
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Job ID: EXT01007U

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Medline is the largest privately held manufacturer and distributor of medical supplies uniquely positioned to provide products, education and support across the continuum of care. Our ability to bring best practices from one care setting to another--- from large healthcare systems and independent physician practices to home health patients and their families, is what sets us apart.

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