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Customer Service Representative

Collabera Englewood, CO Full-Time
$15.00 - $16.00 / hour
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Title: Installer Relations Service Rep

Location: Englewood, CO

Day-to-day:

• Work across various departments such as Support Field Operations and Dealer Sales Channel

• Field inbound calls from field service technicians to assist them with various responsibilities in a fast-paced environment

• Utilize ticketing system as well as calls to receive inbound service requests

• Research customer information for accuracy and verify external work orders as needed

• Support retail partners by fielding inbound calls from the Dealer Sales Channel

• Work in a tech-centered role learning and utilizing cross-functional information to resolve customer requests

• Support inter-company special technical projects as needed

Customer Service, Call Center, Inbound Calls, Ticketing System, Trouble Tickets, Troubleshooting, IT, Technical Support
 

Recommended skills

Technical Support
Issue Tracking Systems
Operations
Field Service Management
Customer Service
Complex Problem Solving

Location

Salary Details

This salary was provided in the Job Posting.
$15-$16
Hourly Salary

Career Path

See the next step in your career
Customer Service Representative
$15.00 - $16.00 / hour
Estimated Salary: $70K
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Job ID: 221985

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