Icon hamburger
US
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply Now
Thumsup

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Default2

Customer service

Staffing Now Springfield, VA Full-Time
$45,375.00 (Careerbuilder est.) What is the Careerbuilder Estimated Salary? Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.
Apply Now


Customer Service Assistant (Temp to Hire)

Primary Responsibility:
Efficiently and accurately document and process customer orders.

Specific Responsibilities and Duties:

  • Receive customer orders via email, phone and/or fax
  • Record and process all customer orders and inquiries
  • Process Interco orders
  • Provide order information to the appropriate personnel per defined processes
  • Approve customer orders after checking materials according to the order approval process
  • Enter data for all customer orders received into SAP
  • Perform customer billing and invoicing functions in SAP
  • Perform Pro Forma invoices in SAP
  • Provide support for specialized projects
  • Direct all sales and marketing and technical calls to the appropriate personnel
  • Provide customers with product information, technical data, SDS and sales literature
  • Establish new accounts as needed including credit applications and security agreements
  • Prepare paper work for HazMat shipments
  • Prepare export documentation as required
  • Other duties as assigned



Skills / Experience Required:

  • Minimum of 2 years customer service experience, preferably in manufacturing
  • Good communication skills, verbal and written
  • Excellent organization skills
  • Attention to detail
  • Strong employee and customer relations skills
  • Ability to multi-task
  • Ability to work well under pressure and meet deadlines
  • Working knowledge of Microsoft Office software



Competencies

  • Understand and resolve issues - makes thoughtful decisions to fix issues that require immediate attention
  • Coordinates with Others - Coordinates with others and ensure their participation to achieve targets
  • Seek Satisfaction - Shares information to improve customer/supplier satisfaction
  • Run For Results - Shows initiative, ownership and commitment.



Education Requirements:

  • High school diploma or equivalent



 

Recommended skills

Coordinating
Multitasking
Marketing
Customer Service
Sales
Customer Relationship Management

Location

CareerBuilder Estimated Salary What is the Careerbuilder Estimated Salary? Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.

x

What is the Careerbuilder Estimated Salary?

Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.
This estimation is based on Job title, Industry, Location and Skills
$45,375
Avg. Yearly Salary

Career Path

See the next step in your career
Customer service
$45,375.00 (Careerbuilder est.)
Estimated Salary: $70K
Apply to this job.
Think you're the perfect candidate?
Apply Now

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: 359374

CAREERBUILDER TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.