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Company Contact Info
- Las Vegas, NV
- Christina Capulong
- Phone: +1 212 707 8112
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Customer Service Representative
Huxley Associates • Las Vegas, NV
Posted 4 days ago
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Job Title: Customer Service Representative
Industry: Financial Services
Location: Las Vegas, NV
Job Type: Full Time, Permanent - direct hire
Compensation: Base Salary + OT + discretionary monthly bonus. Benefits start from day 1 of employment.
Hours of Operation: 24/7 - ** you will receive a 40 hour work schedule, that is set. Does not change weekly**
Global financial services firm based in the Butler County region is seeking to hire a number Customer Service Representatives for their growing call center. The successful individuals will be supporting the cards business.
Day to day responsibilities include:
- Handle about 80-100 inbound calls per day
- The team is responsible for handling inbound calls and speaking with customers via internet chat sessions.
- You will be the primary interface with both existing and potential customers.
- Answer any questions and inquiries from customers
- Assist the customers with questions regarding financial information on their account, and other programs with the organization (IE: card balance, late fees, rewards programs, etc.)
- Minimum of a High school diploma/GED
- Customer Service Experience
- Prior call center experience is desirable, but if you do not have this, prior experience working for the restaurant industry or retail industry are also desirable
- Seeking individuals with proven problem solving skills and ability to show empathy
- Prior experience working in an fast-paced environment
- Excellent multi-tasking skills
- Prior banking/financial services experience is ideal
- Excellent verbal and written communication skills
Sthree US is acting as an Employment Agency in relation to this vacancy.