When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premiere propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.
Job Summary (Purpose):
With a commitment to safety; installs, maintains, and services all customer and company Cylinder Exchange and Cylinder Exchange vending propane installations and equipment while providing excellent customer service. Works to meet ACE Region productivity and sales goals.
Duties and Responsibilities:
Safety - Performs all daily functions in a safe manner by adhering to all federal and state codes and regulations, in addition to all AmeriGas Safety and Operations Policies and Procedures; utilizing all Personal Protective Equipment; completing all required training and certification; driving defensively; maintaining company and customer equipment and vehicles according to policy and procedure. Utilizes service related tools and equipment in a safe and appropriate manner by following instructions and guidelines to maintain a safe work environment. Maintains a safe work environment in the location by participating in Safety meetings and promoting safe housekeeping.
Customer Service - Maintains excellent customer relations by providing courteous, professional and timely service; limiting customer call backs; promoting dependability; communicating and demonstrating the importance of safety and product knowledge; and resolving customer issues and concerns in cooperation with other location employees to gain customer loyalty and increase the customer base through customer growth and retention. Perform cylinder exchange and vending machine training for both customer and AmeriGas personnel.
Service - Install sand services customer and company installations by utilizing mechanical skills to examine equipment; performs testing on equipment and repair equipment as required to ensure safe operation. Meet all service level agreements in customer contracts that relate to timeliness of service and repair.
Sales and Marketing - Maintain AmeriGas banners, signs and decals on vending machines and cages at customer sites. Maintain and clean vending machines and cages to present a positive retail installation.
Record Keeping and Administration - Accurately record materials and labor utilized in service calls and installations; maintaining inventory controls; and completing appropriate paperwork for all work completed.
Knowledge, Skills and Abilities:
- DOT licensing and requirements; CDL with HazMat and air brakes endorsement; CETP; any state and local licenses required.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Education and Experience Required:
- High school diploma required, college degree preferred
- Two to five years related experience, in the propane industry preferred
Perks of working for Amerigas!
- This position is eligble for an $1,000 sign on bonus
- All expenses paid for when traveling overnight (hotel, gas, meals, etc.)
- Flexible work schedule
AmeriGas is an Equal Opportunity and Affirmative Action Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.
AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
Customer Relationship Management