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  • 270 East Kilbourn Avenue
    Milwaukee, WI 53202

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Technical Writer

MGIC • Milwaukee, WI

Posted 15 days ago

Job Snapshot

Degree - 2 Year Degree
Banking - Financial Services, Real Estate - Property Mgt, Computer Software
Information Technology, Design, Legal


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Job Description

Why work at MGIC?

Are you someone who wants to play a critical role in our company’s success? Do you enjoy solving puzzles and finding a better way to get things done? Are you someone who likes to Take The Lead and make an impact? If so, then imagine yourself at MGIC. At MGIC we are a team of dedicated professionals on a fearless mission. A team that fosters a culture of career development and continuous learning opportunities to help you rise to new heights. We are passionate about providing outstanding customer service and making a difference in our community. #WeAreMGIC

How will you make an impact?

As a Technical Writer within the Policy Acquisition & Servicing department you will be writing, reviewing and implementing process policies & procedures. You will work with the departments’ subject matter experts to document any updated technology, use of tools and features, and develop that into training material. In addition to being a team member within Field Ops Support, some of the areas of engagement include: MI Underwriting, Contract Underwriting, Product Implementation, Integration Services, Policy Servicing & the newly formed Business Automation & Configuration team. You will also be engaged to ensure a consistent format to transform existing policies and procedures into new standards using common language and understanding. You will be a key resource to develop communication channels, aligning with departmental requirements. You will often need to perform research and review of current material to identify gaps in documentation OR identify areas to streamline documentation. A fast paced, ever changing environment is to be expected.

Do you have what it takes?

•Completion of Bachelors Degree. Additional experience (2 years) beyond the minimum (below) may be substituted for education beyond an Associate Degree.
•Experience: More than 1 year recent and related experience performing complex work in area of specialization. Writing of corporate policies and procedures is preferred.
•Residential mortgage experience is a plus.
•Demonstrated excellent written communication skills
•Knowledge of grammatical structure and content
•Highly proficient in time management, planning and prioritization
•Demonstrated experience with process flow and process mapping
•Ability to work independently with minimal supervision
•Project Management background
•Work in Visio and Microsoft Project a plus

Enjoy these benefits from day one:

•Competitive Salary & pay-for-performance bonus
•Financial Benefits (401k with company match, pension plan, profit sharing, HSA, wellness rewards program)
•On-site Fitness Center and classes (corporate office)
•Paid-time off and paid company holidays
•Business casual dress

Who we are:

We are a private mortgage insurer with $194.9 billion primary insurance in force covering approximately one million mortgages (as of December 31, 2017). MGIC provides a critical component of our country’s residential mortgage finance system, protecting mortgage investors from credit losses. Mortgage insurance from MGIC also benefits consumers by making affordable low-down-payment mortgages a reality. Bottom line…We put people into homes sooner! #WeAreMGIC

Our headquarters are located in downtown Milwaukee, a place that offers something for everyone with its big-city attractions and small-town atmosphere. MGIC is an eight-time recipient of the Milwaukee Journal Sentinel Top Work Places award. This is an award based on the opinion of our company's greatest asset, our talented and dedicated workforce! We are committed to being an active and positive member of the local Milwaukee community. Along with our co-workers, we support many local initiatives including:

•United Way
•United Performing Arts Fund
•Habitat for Humanity
•Junior Achievement
•Public Television Channel 10/36 Auction

We are proud to be an Equal Opportunity Employer. We maintain a drug-free workplace and perform pre-employment background and substance abuse testing.

For additional information about MGIC and to apply, please visit our website at

Job ID: 10370
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