**GTO Tools Team-Amelia Product Manager**

**Category:** Infrastructure/Cloud

**Main location:** United States, Texas, Dallas

**Alternate Location(s):** United States, Alabama, Birmingham

United States, Colorado, Greenwood Village

United States, Georgia, Atlanta

United States, Illinois, Chicago

United States, Louisiana, Lafayette

United States, North Carolina, Charlotte

United States, Texas, Houston

**Position ID:** J0123-3024

**Employment Type:** Full Time

**Meet our professionals**

**CGI USA - Finding your fit**

**Position Description:**

CGI is seeking an eager and highly motivated professional to join our US GTO Hybrid Data Center Tools Team. Applicant's primary responsibility will be the Product Manager for Amelia/IPsoft's IPcenter and AIOps platforms. The applicant must have at least a basic knowledge of IPcenter and be able to work effectively as the liaison between Amelia/IPsoft and CGI.

You must be ready and willing to learn, to work effectively with teammates, and to sink your teeth into challenging problems in order to identify and then implement solutions. You must also be a skilled communicator, with an ability carry on detailed technical discussions with team members, as well as an ability to summarize and clearly communicate work status, key issues and risks to management. Finally, you must be able to thrive in a dynamic environment, remaining organized while working on multiple projects with multiple stakeholders in parallel.

This role can be located at any CGI office in the U.S.

**Your future duties and responsibilities:**

•Ability to work in a fast paced, multi-client environment

•Ability to learn new technologies and deploy the required tooling / tool functionality to meet client requirements

•Ability to effectively perform the role of liaison between the Amelia/IPsoft teams and CGI.

•Ability to work with Amelia/IPsoft to ensure all issues are resolved in a timely and automated manner where possible.

•Ability to work with Amelia/IPsoft to ensure all platform servers are patched on a regular basis and vulnerabilities resolved in a timely manner.

•Ability to identify issues, take accountability for them, and see that issues are worked through to resolution

•Ability to work collaboratively with team members and stakeholders, and clearly and proactively communicate work status, key issues and risks to management.

**Required qualifications to be successful in this role:**

•Must pass a CGI background check to start employment

•Ensure all assigned incidents and requests are actioned and closed out in a timely fashion

•Customer-service oriented with a problem-solving attitude and approach

•Works well under pressure

•Excellent troubleshooting skills

•Ability to learn quickly and work independently

DESIRED QUALIFICATIONS/NON-ESSENTIAL SKILLS REQUIRED

•Professional and ethical at all times

•Ability to be nimble and think on your feet, as requirements and priorities can evolve quickly

•Minimum Education Required: Bachelor's Degree or similar experience.

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set level, experience and training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is 84,000 - $176,300.

At CGI we call our professionals "members" to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI's benefits include:

•Competitive base salaries

•Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category.

•401(k) Plan and Profit Participation for eligible members

•Generous holidays, vacation, and sick leave plans

•Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment.

•Back-up childcare, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more

**Skills:**

+ Analytical Thinking

+ Customer Service & Support

**What you can expect from us:**

**Insights you can act on**

While technology is at the heart of our clients' digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees "members" because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today - one of the world's largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI - where your ideas and actions make a difference.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at [ Email address blocked ] - Click here to apply to GTO Tools Team-Amelia Product Manager . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned** .

We make it easy to translate military experience and skills! Clickhere ([ Link removed ] - Click here to apply to GTO Tools Team-Amelia Product Manager to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.