everything's connected, how we connect is everything… and we'd like to connect
with you too! We are looking for you to help us deliver exceptional customer
service experiences as a Customer Service Representative with TTEC in Phoenix,
We help global brands provide a great
experience to their customers, build customer loyalty, and grow their business.
We were founded on one guiding principle: customer experiences that are simple,
inspired, and more human deliver lasting value for everyone. Your role brings
that principle to life.
As a global company, we're always on. When one
of us is going to bed, a coworker half-way around the world has already had
their coffee (or tea) and is ready to grab the baton and run with it. We work
at a fast pace around here and we're not one for keeping the status quo. But
just because we're busy, it doesn't mean we don't know how to have fun. We're
passionate about throwing company events that bring us together to laugh and
celebrate each other's achievements. We're also big on taking time out for
professional development and giving back. So, if you're looking for a work-life
full of purpose, passion career potential, keep reading…
TTEC Customer Experience Champion, You'll Enjoy:
Fun, talented and witty teammates
Knowledgeable, encouraging, and present
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning
opportunities for aspiring minds
And yes…all the competitive pay and benefits
You'll be Doing
You take a problem and turn it into a solution.
Delivering amazing experiences brings a smile to your face and you find it very
rewarding. You'll use your “get it done”, high-energy, professional approach to
answer in-bound calls (and emails) from customers. You'll help people every
single day by taking calls, actively listening to understand customers' needs,
and answering questions.
typical day, you'll
Accept inbound calls from customers
Effectively resolve issues or concerns
Gather information from the customer to make
appropriate recommendations for new products and services
Deliver amazing customer service
Why You? What You Bring:
Connections are everything here at TTEC.
That means we connect with our customers, our teammates and most importantly
with you. And the ability to connect
yourself is what you bring to the table… along with the following:
High school graduate or equivalent
Competency using MS Windows
6 months of customer service experience
We encourage you to call us at [ Phone number blocked ] - URL blocked - click to apply
or apply online today:
Click on the Apply Now button.
You've applied, now what? After successfully
completing the online application, please make your communication lines are
open and regularly check your email for instructions.
Thank you for applying – it's time to share
this opportunity with your network and experience the happiness of working with
friends (besides us, of course).
you're a military veteran, active duty guard or reserves, or a military spouse:
We value your experience and believe you're
prepared and battlefield-ready in the civilian world to take on TTEC's most
innovative and challenging projects. Your hands-on experience with
globalization means you're prepared to interact with our clients and employees
around the world. Overcoming adversity and adapting to change has prepared you
to execute in our dynamic environment. We are looking for team members where
leadership is baked in from Day One. Where innovation and disruption are part
of your DNA. We know that no job is as important as serving one's country, but
we hope you'll find delivering amazing customer experiences to be another
purpose worth serving!
Changers welcome here:
Time to change your career? Whether you've
spent your career on the admin side in receptionist, assistant, or support
roles or you've been in retail, restaurant or hospitality, we believe you have
the skills it takes to join our team of sales and service professionals.
For more information about TTEC, visit
ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the
a condition of employment, TTEC requires all employees hired in the United
States to successfully pass a background check, and, depending on the location
and client program, to successfully pass a drug screening. TTEC is an
Equal Opportunity Employer.