ABOUT THE BUSINESS:
KeyBank has administrative services in place that help support the business. This role supports the Retail Network Leadership in the Capital Region (ARLs, ROL, HLL).ABOUT THE JOB
(JOB BRIEF) The Retail Administrative Assistant provides administrative support the Retail business leaders, performing diversified administrative and clerical duties as assigned. Often exposed to sensitive or confidential information, the Retail Administrative Assistant manages the Retail Leadership teams day-to-day administrative operations, schedules & coordinates meetings, Workday functions, and composes written communications and presentations. ESSENTIAL JOB FUNCTIONS
• Provides diversified administrative support to the leaders including scheduling, travel arrangements, and coordination of meetings. • Serves as a liaison to internal and external stakeholders. • Prepares confidential and sensitive documentation and correspondence which may be distributed to various internal and external stakeholders. • Prepares presentations within PowerPoint while sourcing information from other systems and/or databases (i.e. Excel, Word, etc.). • Effectively formats and manipulates data within Excel while creating and using a variety of formulas. • Schedules appointments, answers phone calls and provides information to callers; composes and types correspondence; reads and routes incoming emails and other forms of communication. • Maintains frequently changing calendar(s) and extensive contact lists. • Consistently follows through on deadlines and projects, taking initiative on all work requests, providing status updates to managers and team as needed. • Proactively anticipates needs and issues; recommends and takes action to proactively resolve challenges. • Performs other duties and responsibilities as assigned. REQUIRED QUALIFICATIONS
• High School Diploma or Equivalent • 4 or more years of experience as an Administrative Assistant • Strong working knowledge of Word, Excel, PowerPoint, Outlook • Demonstrated problem solving, relationship-building and interpersonal skills • Strong verbal and written communication skills • With direction, solves problems and anticipates needs • Proven problem-solving skills with the ability to prioritize in fast-paced, high-pressure environment • Demonstrated personal leadership • Handles confidential information with discretion FLSA STATUS:
KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Complex Problem Solving