Create a Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
You already suscribed to this job alert.
US
0 suggestions are available, use up and down arrow to navigate them
What job do you want?

IT Support Specialist job in Wickenburg at The Meadows

Create Job Alert.

Get similar jobs sent to your email

List of Jobs

Apply to this job.
Think you're the perfect candidate?
IT Support Specialist at The Meadows

IT Support Specialist

The Meadows Wickenburg, AZ Full Time

This is where you change your story…

At Meadows we understand that new directions to career advancing and improvement can be scary, but we are excited to offer you a possible new rewarding chapter with us! Come join us in transforming lives!

Who are we?

We have been the most trusted name in the industry and have been helping people for 40 years. Our approach is different and success stories of our patients prove that. We don’t have one size fits all treatment and there are no quick fixes.

Who are you?

Are you compassionate, innovative and have a passion to make an impact?  Are you looking to get your foot in the door with a company that will believe in your abilities and train you to advance? 75% of our current top-level executive staff are organic internal promotions from within.

We might be a perfect fit for you!

Position Summary:

This role provides compassionate and timely IT support to the end user community. The role is responsible for hardware and software support in equal measure, it will include support for operating systems, MS Office, Adobe, other common enterprise apps, and support of the EHR. Daily efforts will include installation, configuration, and issue resolution for all items mentioned above.

Responsibilities

  • Minimum of 3 years of experience working in IT Support, specifically in an end-user-facing role
  • Solid hardware and software skills, including Microsoft Office, other local and web-based applications, etc
  • Moderate work experience with enterprise applications and issue tracking tools
  • Highly thorough in all tasks related to troubleshooting, taking the support effort to the last step before escalating
  • Strong organizational and communication skills, especially as it relates to working with the end-user community
  • Must be able to prioritize tasks, clearly documenting the path to resolution, and explaining the fix at a laymen level
  • Outstanding written, verbal, and interpersonal skills, including a highly communicative nature
  • Strong problem-solving skills, an analytical mind, and simplification of IT support issues
  • Ability to thrive in a fast-paced, multi-user, people-diverse healthcare and business environment

  • Work support tickets, build PC’s, install and configure standard windows software
  • Document relevant hardware and software instructions as it relates to the end user experience
  • Assist with the installation and configuration of new systems as needed
  • Proactively collaborate with IS analysts to resolve outstanding and ongoing issues
  • Accomplish Information Systems mission by completing tasks as required
  • Provide experiential-based information to IS analysts to improve employee satisfaction
  • Produce organized documentation, including troubleshooting, support, and setup notes
  • Contribute to and assist vendor in maintaining a knowledge base of previous support issues
  • Assist IS analysts in the creation of documentation for existing and new staff alike

We are a Drug Free Company.  All positions are designated as “Safety Sensitive” positions and in light of our company mission, the Company does not employ medical marijuana cardholders. Following an offer of employment, and prior to reporting to work, all applicants will be required to submit to and pass a substance abuse screen.

The Meadows is an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status or any other factor protected by applicable federal, state or local laws. The Meadows provides reasonable accommodations to individuals with disabilities and if you need reasonable accommodation during any time of the employment process please reach out.

 

#CB

Recommended Skills

  • Interpersonal Skills
  • Communication
  • Complex Problem Solving
  • Installations (Computer Systems)
  • Instructions
  • Job Satisfaction
Apply to this job.
Think you're the perfect candidate?

Help us improve CareerBuilder by providing feedback about this job:

Job ID: 52448

CareerBuilder TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.