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Inside Sales Assistant - Travel - Admin Support

AAA (The Auto Club Group) Roswell Full-Time
$54,586.00 (Careerbuilder est.)
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Job Description

The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 9 million members and customers across 11 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. 

We have an opening for an Inside Sales Assistant for Travel Agents.  This role would virtually support about 5 of the Top AAA Travel Agents in GA.

Primary Duties and Responsibilities:

  • Invoicing in new sales
  • Creating new booking packets to send out to customers daily
  • Electronically sending out DocuSign waivers and disclaimers
  • Setting tasks for future touch points to service the client before their departure
  • Sending out electronic Travel Tips
  • Handling follow up calls/service calls in the agent’s absence
  • Making final payment reminder calls
  • Helping agents with paperwork / service related to group departures
  • Other duties as needed

Work Environment:

Works in a temperature controlled office environment.   Depending on area assigned, may be required to walk and stand for majority of work day.

The position will be at our Regional Office Building in Roswell, GA

Could possibly eventually be a home based job in the future (or flex)

Position is full time – option for work hours - 8:00am-5:00pm or 9:00am-6:00pm with an 1 hour lunch or 8:00am-4:30pm or 9:00am-5:30pm with 1/2 hr lunch  (M-F)

Qualifications

Required Qualifications:
  • Professional or personal travel experience  (ideally some cruises, European travel, Caribbean)

  • Calm, mature personality

  • Customer service experience

  • Can multi-task, proficient with computer skills

  • Great (upbeat) phone voice, clear and cohesive communication skills

  • Able to problem solve, handle difficult situations

What we offer:
  • Starting pay at $15/hour
  • Full benefit package, including - Medical, Vision and Dental

  • Opportunity for 4% Corporate Incentive Payment 

  • Company automatically deposits 4% of each pay day into Retirement Saving Account

  • 401k with company match of 50% paid on employee contributions up to 6% of pay 

  • IATAN card after 6 months (This is a travel credential that gives travel agent rates and perks through vendors)

The Auto Club Group offers a competitive compensation and benefits package including a base salary with performance based incentives; medical/dental/vision insurance, 401(k), generous time off, a complimentary AAA Membership and much more!

Important Note: The above statements describe the principal and essential functions, but not all functions that may be inherent in the job.  This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements.  Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.



 

Recommended skills

Booking (Sales)
Computer Literacy
Customer Service
Communication
Sales

Location

CareerBuilder Estimated Salary What is the Careerbuilder Estimated Salary? Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.

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What is the Careerbuilder Estimated Salary?

Only about 20% of the jobs in our search results contain salary information. When a job posting doesn’t include a salary, we estimate it by looking at similar jobs in the same industry in that location. It is not necessarily endorsed by the employer and actual compensation may vary based on your experience.
This estimation is based on Job title, Industry, Location and Skills
$54,586
Avg. Yearly Salary
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