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- Chantilly, VA 20151
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Market Sales Coordinator - Chantilly, VA
KAR Auction Services Inc • Chantilly, VA
Posted 29 days ago
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You found us.
Or maybe we found you. Either way, welcome to TradeRev. TradeRev is using innovation, technology, and creativity to make car sales fair and easy for everyone. Our mobile app creates a digital marketplace where car dealers can launch and participate in live, real-time auctions right from the palm of their hands. Our technology makes buying and selling cars simple, convenient and transparent for everyone involved. And our people make the process easy, smooth and fun – every step of the way.
Start-Up Attitude. Big company fuel.
Now backed by one of the largest automotive auction companies in the world, TradeRev’s goal is to be the world’s leading marketplace for buying and selling used vehicles. How do we get there? Well, we start by opening up the boundaries of cloud technology and executing on an aggressive product pipeline packed with first-of-their-kind ideas and innovations. Add the support, resources and broad capabilities of our parent company, and we’re able to deliver integrated products and services that no competitor can begin to match. So, as we set our sights to dominate North America and expand TradeRev’s reach around the globe, the only thing we’re missing – is you.
Speed. Swagger. Service.
At TradeRev, we’re a high-tech, high-energy, lightning-fast environment where no two projects, customers or work days are ever the same. As we see it, boredom breeds predictability and fortune favours the bold. We are coding rock stars, digital ninjas and the most fearless sales and operations teams on the planet. We’re designers, data analysts, marketers, project managers, trainers and even a few lawyers thrown in for good measure. We’re not all “car people” but we share an obsession for customer service and passion for disrupting the status quo. Addicted to challenge? Thrive on change? Put your creativity, personality and talent to work and help us transform one of the largest, most dynamic industries in the world.
TradeRev is looking for a Market Sales Coordinator to support our Sales Organization. The primary goal is to work with customers to image, inspect, and load the vehicles on to TradeRev. Market Sales Coordinators are responsible for building relationships, training customers, and assisting customers with questions or concerns. As a TradeRev Representative in your market, you will be expected to provide feedback regarding progress of accounts and services. Coordinators will also be focused on maintaining and improving seller relationships.
Duties and Responsibilities:
Promote TradeRev amongst franchise automotive dealerships, independent used vehicle dealers, and wholesale buyers
Visit customers in your territory and, by wielding top tech built into the app that’s backed by artificial intelligence, collect data on wholesale vehicles for auctions on TradeRev
Prepare a detailed report to include with the vehicle listing
Complete an enhanced inspection that includes images and video of the vehicle to ensure transparency
Ensure vehicles have arrived in accordance to the “arrived vehicle” list
Work outdoors, in weather conditions consistent with your territory (rain, heat, cold, snow, etc.)
Work with sellers to provide training, in-field technical support, and other services to deliver a customer obsessed experience through fast, fair, and easy operational processes
Develop a thorough understanding of TradeRev policies, processes, procedures and the tools used in the conduct of enhanced inspections
Understand and react to the competitive landscape regarding all company policies, procedures, and systems with a customer impact
Assist customers with transportation and logistics questions
Manage daily appointment activity
Proactively communicate and maintain excellent working relationships with TradeRev users and partners
Facilitate feedback from accounts to assist with sales initiatives and improvements
Desired Skills and Experience:
College Degree with a focus on Automotive Sales an asset; bachelor's degree preferred
A minimum of one (1) year of proven field or service/support experience is required
Prior experience within the automotive industry preferred
Experience in providing superior customer service
Experience and comfort with web and mobile technology is a must
Excellent interpersonal and communication skills with strong attention to detail
Ability to maintain calm and diplomatic in dispute resolution situations
Autonomous, self-driven, proactive and a team player
Excellent organizational and communication skills
Competent Microsoft Office skills
Valid driver’s license
Travel in excess of 75%
We thank all interested candidates; however, only those selected for an interview will be contacted.
TradeRev is an equal opportunity employer committed to diversity.
TradeRev is committed to providing employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.