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Modis
Chicago, IL (Onsite)
Full-Time
CB Est Salary: $95000 - $105000/Year
Akkodis is hiring for a Sr. Application Support Analyst In Chicago, IL.
The position is a contract to hire, hybrid opportunity with expectation to be in the office on Monday's and Thursday's.
Conversion salary range is $95,000-$105,00
The Senior Analyst's primary responsibility is to monitor, analyze, or diagnose applications in support of business objectives and ongoing operations. This role will effectively partner with the Operations team to achieve results with the support from our DevOps and Product management groups. These individuals will be trained across all IT disciplines to analyze and effectively triage reported incidents from the field offices. Essential Responsibilities:
Core Values:
Preferred Qualifications:
If you are interested in this position then please click APPLY NOW.
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records
Pay Details: $95,000.00 to $105,000.00 PER YEAR
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The position is a contract to hire, hybrid opportunity with expectation to be in the office on Monday's and Thursday's.
Conversion salary range is $95,000-$105,00
The Senior Analyst's primary responsibility is to monitor, analyze, or diagnose applications in support of business objectives and ongoing operations. This role will effectively partner with the Operations team to achieve results with the support from our DevOps and Product management groups. These individuals will be trained across all IT disciplines to analyze and effectively triage reported incidents from the field offices. Essential Responsibilities:
- Provide technical assistance or analytical support related to computer systems, software, and hardware.
- Serve as a domain subject matter expert and continually develop required technical skills
- Contact an end-user via phone/email/remote connection when additional troubleshooting is required
- Analyzes and reports common patterns with end user constraints
- Assist our practice support centers and the clinical team members with reported software problems
- Create, execute, and maintain well-defined support documents
- Communicate issues to the appropriate development staff and assist in their resolution
- Work with support and Software Development for the timely resolution of system issues
Core Values:
- Strong interpersonal and communication skills
- Honest and transparent communication internally and externally
- Capable of defining problems, collecting data, establishing facts, and drawing valid conclusions
- The ability to share ideas with a team to support innovative technology
- Performs well in a fast-paced, dynamic environment while remaining positive and agile when plans evolve
Preferred Qualifications:
- 5 + years in Computer Science, IT, or related field
- Working knowledge of SQL, PostgreSQL, cloud services such as AWS / GCP
- RESTful API Interaction and ability to understand API documentation and exception handling
- Must apply analysis found from monitoring and debugging tools such as CloudGenix, Meraki, Grafana and GCP
- Solid understanding of computer hardware, mobile device management (MDM) and Local Area Networks (LAN).
- Involvement in Structured IT framework along with a background in utilizing collaboration tools such as Confluence, JIRA, ServiceNow
If you are interested in this position then please click APPLY NOW.
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit
https://www.modis.com/en-us/candidate-privacy/
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
https://www.modis.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records
Pay Details: $95,000.00 to $105,000.00 PER YEAR
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
https://www.modis.com/en-us/candidate-privacy
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The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
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The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
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Job ID: 16c62e8dbdbd2c8f2c6611bb9
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