Why us?

Base Salary: $48,000 annually + 100% commission on new memberships

Welcome to the Oxford Club & Spa! We pride ourselves in our unparalleled service to our guests and we strive to hire experts in hospitality. Join our team of hospitality professionals. Work where you belong.

Servicing both Denver locals and The Oxford Hotel's guests for over 27 years, we are downtown Denver's experts in beauty and lifestyle. With a variety of affordable memberships, there is something for everyone at The Oxford Club, Spa & Salon. We provide customized beauty and wellness services, essential for positive and healthy living, to anyone who walks in our doors through the highest standard of professionalism, attention to detail, and superior customer service.

A Rewarding Experience:

- Complementary RTD EcoPass
- Medical, dental, & vision insurance
- Health savings and flexible spending accounts
- Basic Life and AD&D insurance
- Company-paid short-term disability
- Paid time off for vacation, sick time, and holidays
- Eligible to participate in the Company's 401(k) program with employer matching
- Employee Assistance Program
- Tuition Reimbursement
- Great discounts on Hotels, Restaurants, and much more
- Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral

Job Overview

Meets and exceeds revenue goals by signing new membership accounts. Plan and manage the fitness operations to achieve member satisfaction and retention while meeting/exceeding financial goals. Position is responsible for short and long-term planning and day-to-day operations of the fitness related areas.

Responsibilities

Membership Sales: Proactively sell membership through direct sales activities in effort to meet individual sales goals. Reviews and updates membership contracts, sets up; accounts, billing information and collections with ASF. Provide monthly reports to Director of Spa and Fitness as it relates to; new members, lost members, expired memberships, revenue generated to meet budget demands.

Sales & Marketing: Implement initiatives to drive the business to increase membership revenue. Create promotions and programs to generate new members and maintain existing membership base, develop monthly class schedule, and remain current with industry fitness trends. Coordinate special events in conjunction with Director, initiate B2B relationships to generated corporate memberships, attend networking and volunteer functions, drive social media and email campaigns.

Member & Guest Experience: Ensure all members and guests have excellent customer service experiences, responsible for helping with resolution of concerns or complaints. Maintain a fun, upbeat, safe, and healthy environment for members by providing a personalized experience. Maintain strong communication with the members, guests and Director.

Education: Continue to seek out educational opportunities for self and team to keep Oxford Club on the cutting edge of industry trends and products. Set up annual CPR trainings and ensure all instructors and contractors are up to date with certifications, insurance and other requirements.

Operations/Facility: Coordinates with Director on facility maintenance, projects, work orders, and first aid maintenance throughout the facility. Responsible for locker and steam room maintenance, and first aid items.

Administration : Achieves activity goals as established by management and completes all reports and assignments in an accurate and timely fashion. Contributes to the overall sales effort during planning and strategy phases through research and knowledgeable input.

OTHER RESPONSIBILITIES

Performs other duties as assigned or deemed necessary by management.