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Business Quality Analyst, Sr. Integrations - Finxact job in Minneapolis at Fiserv

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Business Quality Analyst, Sr. Integrations - Finxact at Fiserv

Business Quality Analyst, Sr. Integrations - Finxact

Fiserv Minneapolis, MN Full-Time
Position Summary

The candidate selected for this role will be knowledgeable in banking systems and be tasked with working alongside other business analysts and product management to make the ecosystem integration process a delightful experience for both internal and external resources. The Business Quality Analyst's role includes but is not limited to the development of test scenarios, test cases and test plans, execution of test cases, overall creation and continuous improvements to the testing process and methodologies. The candidate should have strong experience in test development, execution, and analysis. Knowledge of lending, deposit, or general financial services experience a plus.

To succeed in this role the candidate should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.

Essential Duties and Responsibilities

Proactively communicate and collaborate with users to analyze information needs and gather testing requirements.

Develop and maintain Test documentation as it pertains to the Enterprise Software Development Lifecycle.

Interact with client and development teams on a regular basis to obtain requirement and design details.

Evaluate, recommend, and support testing efforts and general test strategies.

Develop, publish, and implement test plans.

Provide regular progress reports, status, and metrics to management

Develop thorough and organized documentation for test cases by clearly articulating test objectives, steps, and expected results

Design and execute workflow, test case plans, implementation points, and test data before development is complete

Adhere to standard operating procedures and the collection of measures put in place to ensure consistency and improvement in the way we test software

Participate in defect detection and replication through automation, performance testing, and exploratory testing.

Monitor deliverables and ensure timely completion of projects

Assist in the analysis of competitor's product features, positioning and marketing, benefits, and pricing

Participate in ongoing reviews of business processes and developing optimization strategies

Stay up to date on the latest process and IT advancements to automate and modernize systems

Ensure solutions meet business needs and requirements

Test and maintain all applications that are part of the banking ecosystem

Experience Required

5+ years financial services experience

Self-driven to meet deliverables and project timelines

Knowledge and or experience with a variety of banking applications and detailed understanding of those interactions

Requirements Analysis experience

Experience working with a cross-functional team

Experience managing multiple projects and priorities simultaneously

Ability to provide remote support for our bank customers during live and post live implementations which may include issue resolution and manual maintenance

Familiarity with Agile methodologies and practice is a plus

Project management or product owner experience a plus

Software Implementation and configuration background

Baseline understanding of the principles of technology


• Remote (telecommute) position within the contiguous United States.

• Travel up to 10%.

Supervisory Responsibility


Work Environment

This job operates in a remote office environment. This role routinely uses standard office equipment such as laptop computers and smartphones.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Recommended Skills

  • Agile Methodology
  • Automation
  • Business Processes
  • Business Requirements
  • Exploratory Testing
  • Finance
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Job ID: 2339751542

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