Position Summary:The basic function is to perform routine and emergency service calls. Troubleshoots, replaces and/or repairs malfunctioning or inoperative equipment. Works with minimal supervision and may provide training and assistance to less senior technicians or trainees. Duties And Responsibilities
Performs routine and emergency service calls. Troubleshoots, replaces, and/or repairs malfunctioning or inoperative equipment.
Must have an ability to proctor, coach, and teach others.
Provides reliable, high quality customer support.
Provides customer instruction on system operation and functionality.
Performs system testing and signal verification.
Maintains the necessary truck stock/inventory (equipment and tools).
Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks.
Ensures the progress and completion of assigned tasks.
Provides documentation of service and hours worked.
Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.
Minimum of High School Diploma/Vocational Training.
Must have three (3) or more years of experience.
Must have a mastery knowledge of trouble shooting commercial intrusion systems, fire systems, CCTV, intercom and access control systems.
Must have a working knowledge to full understanding of local/national codes.
Must have a mastery knowledge of test equipment, such as multimeters, battery analyzers and decibel meters.
Must have a valid driver’s license and be able to clear a pre-employment criminal background check and drug screening.
Must obtain and retain any specific product certifications and/or licenses that are required by national, state and local codes.
Requires 50% to 75% proficiency in ADT Commercial’s Tier 1 product offerings.
The employee is occasionally exposed to extreme weather conditions, risk of electrical shock, and harsh work environments.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to:
Stand; walk; sit; twist; use hands to handle; reach with hands and arms; push; pull; climb or balance; stoop, kneel, crouch, or crawl; talk and hear.
Use vision abilities including: close, distance, peripheral, depth, and color.
Work in unusual and sometimes difficult positions/circumstances such as with ladders, scaffolding, high lift equipment, wires, ducts, crawl spaces, attics, above ceilings, etc.
Lift, move, and hold up to approximately 50 lbs.
Must be able to work a full-time, flexible schedule with “on call availability” and must be able to travel on short notice.
Must be able to drive a motor vehicle (day and evenings) for extended time periods.
ADT Commercial LLC is an Equal Employment Opportunity (EEO) employer. We are committed to having a diverse and inclusive workforce and do our best to foster a culture and environment where every employee feels valued. Our goal is to serve our customers and help save lives. We can achieve this goal when we have the best talent working in an environment where employees feel included and recognized. Visit us online at jobs.adt.com to learn more.
Help us improve CareerBuilder by providing feedback about this job:
Report this job
Report this Job
Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to ourTrust and Site Security Team
Job ID: 2012606
privacy and protection,
when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction.Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder
Terms and Conditions
for use of our website. To use our website, you must agree with the
Terms and Conditions
and both meet and comply with their provisions.