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E- Commerce Customer Service Representative job in Farmingdale at Express Employment Professionals – Farmingdale

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E- Commerce Customer Service Representative at Express Employment Professionals – Farmingdale

E- Commerce Customer Service Representative

Express Employment Professionals – Farmingdale Farmingdale, NY Full Time
$22.00 - $23.00/Hour
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Job Duties:

  • Processing orders that arrive via our website, Email, and Fax
  • Aiding customers in the use of our website
  • Opening and maintaining customer accounts by recording accurate account info
  • Managing and assessing customer's needs to achieve satisfaction 
  • Expediting with vendors on products on orders and waiting to be received 
  • Building sustainable relationships and trust with customer accounts through open and interactive communication
  • Following communication procedures, guidelines, and policies
  • Taking the extra mile to engage customers

Skills required:

  • 1-2 years of customer service experience
  • Must be able to type a minimum of 55wph
  • Ability to organize, prioritize, and work in a fast-paced environment, pay attention to detail, and handle multiple tasks and work under time constraints
  • Strong problem-solving skills
  • Outstanding written and verbal communication skills are required
 

Recommended Skills

Websites
Expediting
Time Constraint
Attention To Detail
Customer Service
Recording
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Job ID: 13745462

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