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Audio Visual Support Specialist

SNI Technology Washington DC Full-Time
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Audio Visual Support Specialist
Position Summary
Provide users of the firm with reliable communications by addressing all issues concerning the Firm's need for audio visual reinforcement, video conferencing and multi-media production, scheduling and monitoring. Provide assistance to other offices needing expertise in this area on an as need basis. Perform other duties as required by the Firm.
Duties and Accountabilities
* Scheduling, monitoring, and maintaining video conferences via the Tandberg Management Suite o Scheduling Video Conferences with TMS system checking availability of the units
o Monitor each Video Conference from start to finish to ensure that no calls drop, and that there are no issues with service such as poor sound quality.
o Maintain equipment remotely to ensure that units are fully functional and active within the TMS system.

* Liaising with the local office Reception/Concierge to ensure the meeting room(s) and equipment is available and booked following local office room and equipment booking procedures.
* Connect & Set all necessary layouts on the various available Cisco bridges.
* Assist with remote troubleshooting or reconnections via the TMS & Codian systems.
* Organize all Firm WebEx & Audio connections required with Video Conferences.
* Ensuring that all global inventory information is updated on a regular basis
* Assist with media editing and duplication which includes DVDs, CDs, VHS, and online distribution using both Mac and PC editing software.
* Assist with editing of digital images as necessary, utilizing various editing and graphic design tools such as Adobe Photoshop and Apple Aperture.

Additional Responsibilities:
* Maintain the practice of continuous improvement and education by attending seminars, etc. and keeping current on new leadership skills.
* Maintain professional and technical knowledge by reviewing related professional publications.
* Stay in tune with the Firm's growing projects for practical experience.
* Comfortably interact with all levels of staff.
* Maintain a professional demeanor at all times.

* 2 + years hands on experience in video capturing and editing, digital conversions, and working and handling audio/visual equipment.
* Experience with Adobe Premier software.
* Experience with Crestron & Extron switchers, Touch Panels, Basic AV Troubleshooting & Maintenance.
* Experience with video conferencing usage and operator support including Cisco TMS, Codian Bridges, Gateways & VCS Infrastructure.
* Prior experience with online media formats, conversions, and distribution technology.
* College degree or relative work experience.
* Solid understanding of E.164/H.323/H.320 & SIP protocols.
* Knowledge of Mac OSX and Windows 7
* Must be self-motivated and able to multitask and work in a fast-paced environment.
* Must have excellent communications skills, computer skills, customer service skills, follow-up skills and organizational skills.
* Excellent problem solving and troubleshooting skills with the ability to think creatively. Strong analytical skills.
* Creative and detail oriented person with the willingness to learn.
* Ability to cover different shifts patterns. Ability to lift or move equipment, as needed.

Location and Reporting
* This is a non-exempt role based in Washington, DC
* This role reports to the Support Services Manager


Recommended skills

H.323 Protocol
Session Initiation Protocols
Attention To Detail
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SNI Technology Makes Inavero's 2017 Best of Staffing Talent List!

SNI Technology® is one of the fastest growing technology recruitment companies in the country specializing in technical careers and temporary jobs. We uniquely align with our clients and the candidates we represent, because our staff is hired from the industry we serve.

We offer technical talent and employment opportunities on a contract, contract–to–hire, and a direct–hire basis in a wide variety of disciplines from helpdesk professionals to the most cutting-edge software architects.

We strive to help clients maintain their corporate strength and focus, while we show our ability to attract top tier technical professionals to supplement or expand their staff. Our recruiting team stays very active in the technology community, so we have specific knowledge of local employment conditions, technical trends, and pending shifts or upgrades that can impact how technology supports your business. We don’t tap into the technical community to find the talent you need – we are a part of it.

Whether a system upgrade or a complete software development project is on the agenda; we have proven technology professionals ready to ensure your success.

If you’ve worked with employment firms in the past, we guarantee you’ll notice the difference!

SNI Companies®, the parent company of SNI Technology specializes in the placement of Accounting & Finance, Administrative, and IT candidates on a temporary and full-time basis through it's Accounting Now, Staffing Now, and SNI Technology divisions. With revenues in excess of $100 million, SNI Companies ranks among the top 100 U.S. staffing companies and was recently named one of the fastest growing private staffing companies in the country by Staffing Industry Analysts. Based in Des Moines, Iowa, SNI Companies has over 40 offices in the Midwest, Northeast, Mid-Atlantic and Southeast to best serve our job seekers and clients.

Find technical careers and temporary jobs at a SNI Technology recruitment location near you!

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