Icon hamburger

Create Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
Missing Translation: eu_consumer_core.job_alert.duplicate_alert
No Thanks
What job do you want?

Create Job Alert.

Get similar jobs sent to your email

Apply to this job.
Think you're the perfect candidate?
Apply on company site

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Manager - Body Shop at Holman Automotive

Manager - Body Shop

Holman Automotive Pompano Beach, FL Full-Time
Apply on company site

Create Job Alert.

Get similar jobs sent to your email

Principal Purpose of Position:

The Body Shop Manager is responsible for the daily management, work flow, productivity and profitability of the Collision Center. As such, the Manager controls overhead costs of the dealership and influences customer satisfaction and owner loyalty.

Job Requirements:

  • Candidate must have strong knowledge of variable operations, and excellent and positive skills in leadership, planning, motivation, training and administration
  • Must be able to contribute to a positive work atmosphere by acting and communicating in a manner so (s)he works well with customers, clients, co-workers and management
  • Must be willing and able to assist both customers and dealership personnel, to multi-task and to work under pressure effectively and positively
  • The job requires excellent written and oral communication skills, the ability to speak English fluently and clearly, the ability to read, write, and comprehend instructions and information in English
  • Must have the ability to use customer relationship management (CRM) software and telephone/cell phone/PDA technology
  • Must be able to drive company vehicles
  • Must have excellent written and verbal communication skills
  • Must have the ability to work a variety of shifts including some Saturdays

Job Responsibilities:

  • Develop training budget and programs to ensure technicians are properly trained
  • Monitor technical resource data to make sure it is available to necessary personnel
  • Develop team members through effective use of work assignments, coaching, training, and performance appraisals
  • Supervise and manage employees, provide direction and leadership, and evaluate staff in a timely manner
  • Maintain positive behavior, motivate others to willingly perform to the best of their ability
  • Apply sound, acceptable supervisory practices in the execution of supervisory responsibilities
  • Review business with Estimators and Shop Foreman regularly
  • Monitor repair orders to verify they are being correctly and completely filled out
  • Monitor follow-up systems to ensure they are being properly administered
  • Work effectively with insurance carriers to resolve issues which may arise
  • Routinely check and maintain a high level of shop cleanliness
  • Review comeback reports monthly with Estimators and Technicians
  • Maintain a high level of customer service, quality of workmanship and timeliness of repairs
  • Have and maintain knowledge of mechanical operations of complete product line
  • Keep up to date on technical bulletins and new or changes to warranty process and maintain file system
  • Maximize customer satisfaction through systems to assure accurate handling of warranty and customer paid labor
  • Communicate effectively with all customers in a manner which reflects positively on self, the department, the product and the service
  • Work efficiently with service department to identify areas of opportunity for additional service sales
  • Develop annual service plan for use on Sales and Profit Forecast
  • Prepare forecast for Collision Center Department on a monthly basis and review D.O.C. daily
  • Maintain forecast variances within plus or minus 10%
  • Work General Manager to devise and implement marketing programs
  • Develop systems to follow up on estimates written to maximize business opportunities

Recommended skills

Verbal Communication
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Help us improve CareerBuilder by providing feedback about this job: Report this job

Report this Job

Once a job has been reported, we will investigate it further. If you require a response, submit your question or concern to our Trust and Site Security Team

Job ID: R0032608


For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more.

By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.