Field Service Engineer (FSE):
Schneider Electric, headquartered in Paris, France is a market leading supplier of electrical distribution, control and automation products, systems and services. Square D is the flagship brand of the North American Operating Division (NAOD), one of Schneider’s four geographic divisions. The Energy and Sustainability Services segment of NAOD includes a Projects department dedicated to the engineering, design, construction, programming, and commissioning of custom integrated solutions focusing on energy management, distribution system reliability and standby power systems. This department is currently recruiting candidates with experience in electrical power monitoring, electrical power distribution, and switchgear systems for the position of Field Services Representative.
The Field Service Engineer (FSR) is a critical role within Schneider Electric Digital Power Services line of business that provides engineering and field start-up & commissioning for Electrical Power Monitoring and Control Systems (EPMCS). The role offers a unique and an exciting opportunity to experience the breadth of the Schneider Electric Power Solutions product & solution portfolio. The Field Service Engineer shall be part of a team whose primary functions are to provide proactive onsite maintenance services, onsite emergency, onsite warranty, and onsite expedited services on electrical power monitoring and control systems for clients including strategic accounts. Strong customer focus and exemplar problem solving ability are key to the role. Ability to quickly adapt to project circumstances and grasp system complexities during short site visits is essential to the role. Adherence to Electrical Safe Work Practices NFPA 70E is a requirement.
The role requires technical skills as listed in the job task requirements section and interpersonal skills to ensure that the internal and external project stakeholder needs are met and exceeded.
The Field Service Engineer is expected to work effectively within a team environment as well as perform independent tasks as required. The FSE shall be accountable for business results and meeting business commitments to others. The FSE shall incorporate an innovative and consistent approach when problem solving and shall show composure and perseverance when working through challenges. The ability to communicate effectively is essential for team work and customer satisfaction. The FSE shall provide operational/maintenance orientation training and documentation to customers for electrical power monitoring and control systems designed and deployed. The FSE must be willing and able to travel to job sites.
Complex Problem Solving